Business Resiliency Associate

Business Resiliency Associate

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
JPMorganChase

At a Glance

  • Tasks: Join a team to transform complex data into clear insights for business resiliency.
  • Company: Dynamic company focused on governance and risk management.
  • Benefits: Inclusive workplace with opportunities for growth and development.
  • Other info: Collaborative environment with a focus on diversity and inclusion.
  • Why this job: Make a real impact by enhancing business resilience through data and analytics.
  • Qualifications: Strong analytical skills and experience in business continuity or operational risk.

The predicted salary is between 40000 - 50000 £ per year.

Job Description

Join the ICB business resiliency governance team to turn complex resiliency, risk, and control data into clear, audit‑ready insights that demonstrate preparedness across critical services. As a Business Resiliency Associate within the ICB's business resiliency governance team, you support and enhance the ICB's business resiliency governance through data, analytics, and automated reporting. You'll build and maintain metrics, dashboards, and outputs, partnering with business resiliency and technology stakeholders to improve data quality, strengthen controls, and evidence preparedness across critical services, risks, controls, and testing.

Key Responsibilities

  • Maintain and improve governance measurement and reporting (metrics, dashboards, recurring packs) for resiliency forums, including narrative insight and trend analysis.
  • Automate data aggregation, reporting, and evidence production; standardise processes and reduce manual effort with repeatable pipelines and quality control checks.
  • Track and analyse BCP/planning and testing execution, outcomes, remediation progress, and control performance; identify themes, outliers, concentration risks, and emerging issues.
  • Translate resiliency/governance needs into clear data requirements and technical specifications (metric definitions, data models, reporting rules).
  • Produce audit‑and regulatory‑ready reporting and evidence packs with strong traceability, consistency, and timely responses to requests.

Required Qualifications, Capabilities, And Skills

  • Experience (or strong academic grounding) in business resiliency/business continuity, operational risk, or governance in a regulated environment, with ownership of analytics/reporting outputs.
  • Strong analytical skills: define metrics, interpret trends, perform root‑cause analysis, and translate findings into clear actions.
  • Experience building dashboards and reporting packs/scorecards; strong attention to detail and controls mindset.
  • Working knowledge of data management concepts (data quality controls, reconciliations, definitions/taxonomy, lineage/traceability).
  • Strong communication and stakeholder management skills; able to explain data clearly to non‑technical audiences and drive alignment.
  • Ability to manage multiple priorities and deliver to deadlines in time‑sensitive situations.

Preferred Qualifications

  • Advanced Excel plus data/querying and visualisation tooling (e.g., SQL, Power BI/Tableau; Python or equivalent internal tooling).
  • Experience improving data quality, controls, and reporting automation (e.g., exception reporting, standardised taxonomy).
  • Familiarity with resiliency/risk frameworks (e.g., ISO 22301, FFIEC, NIST) and evidencing governance via metrics/reporting.
  • Experience supporting regulatory engagements and audits with traceable, data‑driven responses.
  • Relevant degree and/or certifications (e.g., CBCI/CBCP, MBCI, or similar).

Equal Employment Opportunity Statement

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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JPMorganChase

Contact Details:

JPMorganChase Recruitment Team

We think you need these skills to ace Business Resiliency Associate

Business Resiliency
Business Continuity
Operational Risk
Governance
Analytics
Reporting
Data Management