Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor Swift systems, resolve incidents, and ensure seamless operations 24/7.
- Company: Join a dynamic Control Room Team in a leading financial institution.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Flexible shifts with opportunities for growth and learning in a global team.
- Why this job: Be at the forefront of payment systems and make a real impact on operations.
- Qualifications: Strong communication skills and a proactive problem-solving attitude required.
The predicted salary is between 40000 - 50000 £ per year.
Join our Control Room Team as a Payment Lifecycle Analyst—monitor Swift systems, resolve incidents, and ensure seamless operations 24/7.
As a Payment Lifecycle Analyst – Swift Monitoring in Control Room Team, you will monitor and maintain various application infrastructures. You will act as a single point of contact for the Line of Business and external service providers for all applications and connectivity related issues and you will escalate all issues and alerts to the incident manager in order to remediate and resolve incidents with minimal business impact. This role is for EMEA shift and a 24/7 function.
Job responsibilities
- Understand current Swift architecture and infrastructure, assessing business impacts from disruptions to message and transaction flows.
- Monitor all systems and queues across platforms to ensure operational continuity.
- Investigate alerts and take necessary actions to resolve issues promptly.
- Initiate and open Service Centre tickets for incident tracking and resolution.
- Identify and escalate issues through the Incident Management process, participating in calls to provide operational insights.
- Participate in business requirement activities, ensuring monitoring tasks are considered for automation.
- Support testing activities and implementation events as needed.
- Own and create Standard Operating Procedures (SOPs) where appropriate.
- Engage in Command Center activities, including cross-training with team members.
- Work in shifts including mandatory weekend work by rota basis.
Required qualifications, capabilities, and skills
- Excellent written and oral communication skills.
- Good interpersonal skills to be able to communicate internally & externally and at all levels.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
- Ability to use creative problem solving techniques to solve business issues.
- Good attention to detail.
- Experience of working as part of a Global team.
- Demonstrates accountability and concern for quality of work.
Preferred qualifications, capabilities, and skills
- Demonstrates accountability and concern for quality of work.
- Experience in SWIFT message monitoring.
- Payment knowledge.
Payment Lifecycle Analyst - Swift Monitoring in Bournemouth employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Lifecycle Analyst - Swift Monitoring in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in roles similar to the Payment Lifecycle Analyst. A friendly chat can give you insights and maybe even lead to a referral.
✨Tip Number 2
Prepare for interviews by diving deep into Swift systems and payment processes. We want you to showcase your knowledge and problem-solving skills, so brush up on those technical details and be ready to discuss them!
✨Tip Number 3
Don’t just wait for job alerts—be proactive! Check our website regularly for openings and apply directly. The more you engage with us, the better your chances of landing that dream role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Payment Lifecycle Analyst - Swift Monitoring in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payment Lifecycle Analyst role. Highlight your experience with Swift systems and any relevant monitoring or incident management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive problem-solving approach can benefit our Control Room Team. Keep it engaging and personal, so we get a sense of who you are.
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure, and don’t forget to showcase your interpersonal skills—let us know how you can effectively communicate with both internal teams and external partners.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy—just follow the prompts and submit your materials!
How to prepare for a job interview at JPMorganChase
✨Know Your Swift Systems
Before the interview, make sure you brush up on your knowledge of Swift architecture and infrastructure. Understanding how message and transaction flows work will not only impress your interviewers but also show that you're proactive and ready to tackle the role head-on.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved incidents or issues in a previous role. Highlight your creative problem-solving techniques and how you took ownership of challenges, as this is crucial for the Payment Lifecycle Analyst position.
✨Communicate Effectively
Since excellent communication skills are essential for this role, practice articulating your thoughts clearly and concisely. Think about how you would explain complex technical issues to non-technical stakeholders, as this will demonstrate your interpersonal skills.
✨Prepare for Shift Work Questions
Given that this role involves working shifts, including weekends, be ready to discuss your flexibility and willingness to adapt to a 24/7 schedule. Share any previous experiences with shift work and how you managed your time effectively during those periods.