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- Tasks: Enhance client experiences through seamless account data management and strategic change initiatives.
- Company: Join a dynamic team focused on client account services in the investment sector.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real impact by improving client onboarding and streamlining processes.
- Qualifications: Experience in project management and strong communication skills required.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join our dynamic team and enhance client experiences through seamless account data management! As an Investment Middle Office Services Change and Testing Associate in the Client Account Services (CAS) Team, you will be responsible for ensuring delivery of strategic change initiatives enabling expansion of the Investment Middle Office business. You will oversee the design, testing, and implementation of a new client onboarding platform, working closely with key internal stakeholders across business operations and technology to ensure all business requirements are met. Your efforts will focus on enhancing the client onboarding experience and streamlining routine lifecycle management by implementing straight-through processing within the new operating platform. Additionally, you will coordinate end-to-end account reference data requests including product expansions to support business testing requirements.
Job responsibilities:
- Manage client and stakeholder relationships to consistently deliver excellent experience.
- Collaborate with internal stakeholders to drive continuous process improvement and actively shape the future target operating model.
- Design and implement strategic change via the new client onboarding platform with a continuous feedback loop to technology partners.
- Produce clear and accurate project management reporting for internal stakeholders detailing toll gates, next actions, and status updates tailored to the audience.
- Resolve issues by understanding the end-to-end business process and systemic design, owning issues through to their resolution.
Required qualifications, capabilities, and skills:
- Experience in project or change management.
- Skilled at building strong partnerships with clients, business operations, technology, and other stakeholders within a matrix organization.
- Possess excellent oral and written communication skills with a positive attitude.
- Professional in handling escalations, prioritising tasks, and solving problems.
- Detail-oriented with the ability to challenge and enhance current operating practices.
- Proficient in Microsoft Office with strong written and oral communication skills.
Preferred qualifications, capabilities, and skills:
- Knowledgeable in Middle Office and market functions.
- Experienced in business improvement and optimising operating practices.
- Proven ability to work effectively in a team and adapt to changing environments.
Investment Middle Office Services Change and Testing Associate in Bournemouth employer: JPMorganChase
Contact Detail:
JPMorganChase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Investment Middle Office Services Change and Testing Associate in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for opportunities. A friendly chat can lead to insider info about openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to shine, so practice common interview questions and think about how your skills align with the role of an Investment Middle Office Services Change and Testing Associate.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in past roles. This is your chance to demonstrate your detail-oriented approach and ability to enhance operating practices.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Investment Middle Office Services Change and Testing Associate in Bournemouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and client relationships. We want to see how your skills align with the role of an Investment Middle Office Services Change and Testing Associate!
Showcase Your Communication Skills: Since excellent communication is key for this role, use clear and concise language in your application. We love seeing candidates who can articulate their thoughts well, so don’t hold back on showcasing your written communication prowess!
Highlight Your Problem-Solving Abilities: In your application, share examples of how you've resolved issues in past roles. We’re looking for detail-oriented individuals who can challenge the status quo and enhance operating practices, so make sure to include relevant experiences!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team!
How to prepare for a job interview at JPMorganChase
✨Know Your Stuff
Make sure you understand the ins and outs of investment middle office services. Brush up on your knowledge of client onboarding platforms and how they enhance client experiences. This will show that you're not just interested in the role, but that you’re genuinely invested in the industry.
✨Showcase Your Communication Skills
Since this role involves managing relationships with clients and stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex ideas in the past, especially in a project or change management context.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving abilities. Think of specific instances where you’ve resolved issues in a project setting. Highlight your detail-oriented approach and how you’ve challenged existing practices to improve outcomes.
✨Demonstrate Team Spirit
This position requires collaboration across various teams. Be prepared to discuss how you’ve worked effectively in a team environment before. Share examples that illustrate your adaptability and how you’ve contributed to a positive team dynamic.
