At a Glance
- Tasks: Lead strategic operational change and manage cross-functional control programs.
- Company: Join a dynamic HR team focused on innovation and employee experience.
- Benefits: Competitive salary, professional development, and opportunities for impactful work.
- Other info: Fast-paced environment with opportunities for continuous improvement and career growth.
- Why this job: Drive meaningful change in HR processes and enhance employee experiences.
- Qualifications: Experience in process re-engineering and strong stakeholder management skills.
The predicted salary is between 63000 - 77000 £ per year.
As a Control Program Re-engineering Lead in the HR Controls, Policy and Infrastructure Team, you will drive strategic operational change and cross-functional control program management and process re-engineering initiatives. The HR Controls, Policy and Infrastructure Team is responsible for supporting the Global HR and Employee Experience organization. As a Control Program Process Re-engineering Lead, you will partner closely with Program leads, Employee Relations, Service and Operational teams, HR Product and Technology partners, and Controls and Policy stakeholders to plan and deliver change initiatives; manage global control program requirements, including automation enablement and tooling migration, whilst maintaining a strong risk and controls culture and high-quality execution.
Job Responsibilities
- Lead process re-engineering delivery: Own end-to-end delivery of process re-engineering initiatives, including support for automation adoption.
- Drive migration to new systems/tooling: Plan and execute migration approaches covering process redesign, operating model impacts, governance, control considerations, training, and rollout/cutover while maintaining service continuity.
- Establish robust change governance: Implement fit-for-purpose governance (delivery plans, milestones, dependencies, decision logs, and executive reporting) to ensure transparent progress tracking and timely escalation.
- Stakeholder management and influence: Act as a senior delivery partner to Program Leads, Technology teams, Employee Relations, Service and Operations, and control partners; align priorities, negotiate trade-offs, and drive decisions through effective influencing skills.
- Embed controls and documentation discipline: Ensure changes are designed and implemented with appropriate controls, documentation, and adherence to required standards and procedures.
- Operational readiness and adoption: Lead change management activities to ensure successful adoption, including communication plans, training needs analysis, materials development, and post-implementation support.
- Continuous improvement and simplification: Identify opportunities to standardize, streamline, and improve processes and reporting, reducing manual effort and operational risk while improving quality outcomes.
- Cross-functional support: Contribute to broader control program management and change initiatives and other strategic projects across HR Controls, Policy and Infrastructure as they arise, providing structured problem-solving, delivery leadership, and hands-on execution.
Required Qualifications, Capabilities, and Skills
- Proven experience delivering complex process re-engineering and/or programme/project initiatives within a regulated, process-driven environment (financial services, operations, risk, controls, quality assurance, audit, or similar).
- Demonstrated experience supporting adoption of new ways of working, including process change, tooling migration, training and rollout planning, and operational readiness.
- Strong governance and delivery discipline, with the ability to manage end-to-end plans, dependencies, and status reporting for senior stakeholders.
- Strong controls mindset with excellent documentation capability, producing clear, accurate, audit-ready documentation.
- Excellent stakeholder management and influencing skills, including the ability to drive outcomes across multiple teams without formal authority and to handle escalations constructively.
- Excellent project management skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to use data to diagnose issues, prioritize interventions, and track benefits.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Bachelor’s degree or equivalent practical experience.
Preferred Qualifications, Capabilities, and Skills
- Experience supporting quality assurance or quality control programmes.
- Experience with operating model design or service management concepts.
- Experience with process improvement methodologies and applying them pragmatically in operational settings.
- Experience implementing AI and intelligent automation tooling to streamline processes, improve control execution, and produce measurable efficiency and quality outcomes.
- Experience partnering with firmwide control, operational risk, compliance, audit, or similar control stakeholders.
Control Program Re-engineering Lead - Vice President in Bournemouth employer: JPMorganChase
J.P. Morgan Europe Limited is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of the financial sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to professional development, all while contributing to impactful consumer banking initiatives. Working here means being part of a prestigious institution that values insights and empowers its team members to drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Control Program Re-engineering Lead - Vice President in Bournemouth
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We think you need these skills to ace Control Program Re-engineering Lead - Vice President in Bournemouth
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at JPMorganChase. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at JPMorganChase
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at JPMorganChase. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
