At a Glance
- Tasks: Accelerate AI adoption and literacy across teams at JPMorgan Chase.
- Company: Join a global leader in financial services with a focus on innovation.
- Benefits: Gain valuable experience, work in a dynamic environment, and enjoy diverse opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact by shaping AI knowledge and communication strategies.
- Qualifications: Experience in communications and foundational AI knowledge required.
The predicted salary is between 50000 - 70000 £ per year.
Help accelerate how teams across JPMorgan Chase use artificial intelligence to deliver measurable impact. In this role, you will shape firmwide learning, awareness, and change efforts that build practical AI literacy and support responsible adoption. You will partner with stakeholders across the Commercial & Investment Bank to create clear, engaging enablement experiences and communications. You will also help make AI tools and information easier to find and understand through a centralized inventory. If you enjoy combining learning, communications, and emerging technology, this is a high-visibility opportunity to grow your impact.
As an AI Knowledge Enablement Associate in the AI Enablement team within the Commercial & Investment Bank, you will support the design, delivery, and scaling of AI upskilling, awareness, and change management initiatives. You will help employees understand where AI shows up in day-to-day tools and how to adopt AI capabilities responsibly. You will maintain a centralized AI Tool Inventory and support a structured communications approach to AI across the Commercial & Investment Bank. You will work across a diverse set of partners to drive adoption, engagement, and continuous improvement. You will help translate complex AI, technical, and regulatory topics into clear, practical materials that teams can use.
Responsibilities
- Support and deliver cross Commercial & Investment Bank AI upskilling initiatives from design through implementation and continuous improvement.
- Deliver AI training that builds foundational AI literacy.
- Support change management activities that promote responsible AI adoption and embed AI into everyday ways of working.
- Develop and maintain an AI Tool Inventory as a one-stop shop for information on AI tools, ensuring content stays accurate, current, and aligned with firm policies.
- Conduct analysis to identify gaps in existing AI upskilling and awareness initiatives and support targeted solutions to close gaps.
- Draft and refine communications materials, including intranet content, newsletters, and leadership talking points, to support a multi-layered AI communications strategy.
- Track progress and engagement across AI knowledge initiatives, reviewing participation, feedback, and adoption data to identify where additional interventions are needed.
Required Qualifications, Capabilities, And Skills
- Experience in communications and/or upskilling, learning, and development roles.
- Foundational knowledge of artificial intelligence, machine learning, and generative artificial intelligence, including basic prompt engineering concepts, key risks, and responsible AI principles in a regulated environment.
- Strong verbal and written communication skills, with ability to translate complex AI, technical, and regulatory topics into clear, concise, practical materials.
- Proven ability to deliver multiple initiatives to conclusion across a diverse group of partners while managing competing priorities.
- Proficiency in Microsoft Excel and PowerPoint, including ability to analyze data and produce clear, well-structured materials.
- Strong organization, attention to detail, and learning agility, with ability to quickly assimilate new AI tools, policies, and regulatory developments.
- Bachelor’s or Master’s degree in a relevant field or equivalent practical experience.
Preferred Qualifications, Capabilities, And Skills
- Experience with AI and knowledge of financial services.
About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About The Team: J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
AI Knowledge Enablement - Associate employer: JPMorganChase
J.P. Morgan is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As part of the AI Enablement team, you will have the opportunity to drive meaningful change in how artificial intelligence is integrated into everyday business practices, all while benefiting from a culture that prioritises diversity, inclusion, and continuous professional development. With access to extensive resources and a commitment to employee growth, this role not only allows you to make a significant impact but also positions you at the forefront of technological advancement within the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land AI Knowledge Enablement - Associate
✨Tip Number 1
Network like a pro! Reach out to current employees at JPMorganChase on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the AI Knowledge Enablement role.
✨Tip Number 2
Prepare for the interview by brushing up on your AI knowledge. Familiarise yourself with key concepts in artificial intelligence and be ready to discuss how you can help promote responsible AI adoption within the company.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing complex topics. Practice explaining AI concepts in simple terms, as this will demonstrate your ability to translate technical jargon into practical materials.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and eager to contribute to the exciting work at JPMorganChase.
We think you need these skills to ace AI Knowledge Enablement - Associate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in communications and AI. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects or achievements!
Showcase Your Communication Skills:Since this role involves translating complex AI topics into clear materials, it’s crucial to demonstrate your strong verbal and written communication skills. Use examples in your application that illustrate how you've done this in the past.
Highlight Your Learning Agility:We’re looking for someone who can quickly grasp new AI tools and concepts. In your application, mention any experiences where you’ve had to learn something new rapidly and how you applied that knowledge effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JPMorganChase
✨Know Your AI Basics
Brush up on foundational concepts of artificial intelligence, machine learning, and generative AI. Be ready to discuss how these technologies can be applied in a financial services context, as this will show your understanding of the role's requirements.
✨Communicate Clearly
Practice translating complex AI topics into simple, practical terms. During the interview, demonstrate your strong verbal and written communication skills by explaining how you would create engaging enablement materials for diverse audiences.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully delivered multiple initiatives while managing competing priorities. Highlight your organisational skills and attention to detail, as these are crucial for supporting cross-functional AI upskilling initiatives.
✨Engage with Stakeholders
Think about how you would partner with various stakeholders across the Commercial & Investment Bank. Be ready to discuss strategies for driving adoption and engagement, and how you would maintain a centralised AI Tool Inventory that meets firm policies.
