Vice President - Change, Execution and Transformation, Custody Operations in London
Vice President - Change, Execution and Transformation, Custody Operations

Vice President - Change, Execution and Transformation, Custody Operations in London

London Full-Time 80000 - 100000 £ / year (est.) No home office possible
JPMorgan Chase

At a Glance

  • Tasks: Lead transformative initiatives in Custody Operations and enhance client experiences.
  • Company: Dynamic financial services firm committed to innovation and diversity.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Join a diverse team focused on collaboration and operational excellence.
  • Why this job: Shape the future of Custody with impactful projects and cutting-edge technology.
  • Qualifications: Experience in managing complex projects and strong stakeholder communication skills.

The predicted salary is between 80000 - 100000 £ per year.

Help shape the future of Custody by turning ideas into scalable outcomes. Join a fast-paced, collaborative team focused on elevating client experience through disciplined delivery and intelligent automation.

Job Summary

In this role you will lead and contribute to high-impact initiatives spanning functional process within Custody Operations. You will manage xLOB programs with partners and stakeholders across Product, Operations, Technology, Risk & Controls, Compliance, Finance, and Business Management to enable strategic decision-making and deliver operational automation and efficiency. Together, we will identify and execute large-scale transformation opportunities and strengthen governance, transparency, and risk management.

Job Responsibilities

  • Manage and execute complex, cross-functional programs from initiation through delivery, ensuring scope, schedule, and budget adherence.
  • Build strong partnerships with stakeholders across product, operations, technology, finance, and business management; collaborate across global regions.
  • Oversee governance and documentation, including charters, exit plans, annual governance questionnaires, and materiality assessments.
  • Track technology trends and recommend strategic implementations for Custody and Securities Services.
  • Provide executive-ready transparency through robust reporting and project governance; ensure timely delivery with strong risk mitigation.
  • Identify issues and facilitate resolution, escalating promptly when needed.
  • Manage process re-engineering, process realignments, and location strategies to drive efficiency.
  • Analyse system infrastructure and process flows to identify productivity and efficiency opportunities.
  • Gather and document business requirements with operations and client-facing teams; translate requirements for technology and product development.
  • Monitor, track, and report milestones and timelines; manage UAT and production deployment readiness.
  • Represent the team in senior program delivery forums; produce clear summaries and presentations for stakeholders.

Required Qualifications, Capabilities, and Skills

  • Bachelor's degree or equivalent experience.
  • Proven track record leading large change programs and implementing new business processes.
  • Experience independently managing complex projects with cross-functional stakeholders, including senior leadership engagement.
  • Strong stakeholder management and communication skills; able to produce executive-level materials and updates.
  • Solid understanding of the trade transaction lifecycle, cash management, and corporate actions.
  • Experience with intelligent automation and analytics tools (e.g., Alteryx, Tableau) and data skills in Python and SQL.
  • Strong analytical, problem-solving, and issue-resolution skills with disciplined execution in fast-paced environments.
  • Experience in Custody, Securities Services or Middle Office functions.
  • Excellent meeting facilitation, presentation, and organizational skills; ability to manage multiple priorities.

Preferred Qualifications, Capabilities, and Skills

  • Master's degree or advanced study in a relevant field.
  • Experience implementing AI or blockchain-enabled solutions in production environments.
  • Familiarity with governance artifacts such as charter maintenance, materiality assessments, exit plans, and governance questionnaires.
  • Advanced data science or automation proficiency (e.g., Alteryx, Tableau, Python, SQL) for scaling operational efficiencies.
  • Experience leading process re-engineering and location strategy initiatives across global programs.
  • Exposure to senior-level communications, presentations, and stakeholder management.
  • Custody product and process knowledge.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Vice President - Change, Execution and Transformation, Custody Operations in London employer: JPMorgan Chase

Join a dynamic and inclusive team where your leadership in change and transformation will directly impact the future of Custody Operations. We offer a collaborative work culture that prioritises innovation and efficiency, alongside opportunities for professional growth through exposure to cutting-edge technologies and strategic initiatives. With a commitment to diversity and employee well-being, we ensure a supportive environment where every voice is valued, making us an exceptional employer in the financial services sector.
JPMorgan Chase

Contact Detail:

JPMorgan Chase Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vice President - Change, Execution and Transformation, Custody Operations in London

✨Tip Number 1

Network like a pro! Reach out to folks in your industry, especially those who work in Custody Operations. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their approach to change and transformation, and be ready to share how your experience aligns with their goals.

✨Tip Number 3

Showcase your skills in intelligent automation and analytics during interviews. Bring examples of how you've used tools like Alteryx or Tableau to drive efficiency and improve processes.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Vice President - Change, Execution and Transformation, Custody Operations in London

Change Management
Stakeholder Management
Project Management
Process Re-engineering
Governance and Documentation
Analytical Skills
Problem-Solving Skills
Communication Skills
Intelligent Automation
Data Analysis
Python
SQL
Presentation Skills
Operational Efficiency
Trade Transaction Lifecycle Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing complex, cross-functional programmes. We want to see how your skills align with our focus on operational automation and efficiency.

Showcase Your Stakeholder Management Skills: In your application, emphasise your ability to build strong partnerships across various teams. We value collaboration, so share examples of how you've successfully engaged with senior leadership and other stakeholders.

Highlight Relevant Experience: Don’t forget to mention any experience you have with intelligent automation and analytics tools like Alteryx or Tableau. We’re keen on candidates who can bring data-driven insights to the table, so make it clear how you've used these tools in past roles.

Keep It Professional Yet Engaging: While we appreciate a friendly tone, ensure your application maintains professionalism. Use clear language and structure to convey your ideas effectively, as this reflects your communication skills which are crucial for the role.

How to prepare for a job interview at JPMorgan Chase

✨Know Your Stuff

Make sure you have a solid understanding of the trade transaction lifecycle, cash management, and corporate actions. Brush up on your knowledge of intelligent automation tools like Alteryx and Tableau, as well as data skills in Python and SQL. This will help you speak confidently about how you can contribute to the role.

✨Showcase Your Leadership Skills

Prepare examples of your experience leading large change programmes and managing complex projects. Be ready to discuss how you've engaged with senior leadership and navigated cross-functional teams. Highlight your stakeholder management skills and how you've produced executive-level materials in the past.

✨Be Ready to Discuss Governance

Familiarise yourself with governance artifacts such as charters, exit plans, and materiality assessments. Be prepared to explain how you've overseen governance and documentation in previous roles, and how you ensure transparency and risk management in project delivery.

✨Prepare for Scenario Questions

Think about potential challenges you might face in this role and how you would address them. Prepare to discuss specific instances where you've identified issues and facilitated resolutions, especially in fast-paced environments. This will demonstrate your analytical and problem-solving skills effectively.

Vice President - Change, Execution and Transformation, Custody Operations in London
JPMorgan Chase
Location: London

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