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- Tasks: Lead user experience research to shape innovative cybersecurity products and mentor junior team members.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact on user experience in cutting-edge cybersecurity technology.
- Qualifications: 5+ years in user experience research with strong analytical skills.
- Other info: Dynamic team environment with a focus on continuous learning and innovation.
The predicted salary is between 80000 - 100000 £ per year.
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team. As an Experience Research Vice President in Cybersecurity Technology and Controls (CTC), you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities:
- Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation.
- Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience.
- Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings.
- Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team.
- Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market.
Required qualifications, capabilities, and skills:
- 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods.
- Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design.
- Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design.
- Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer‑centric decision‑making and inform product prioritization.
- Experience in designing high‑quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs.
Preferred qualifications, capabilities, and skills:
- Keen interest and ideally, examples, of integrating AI tooling to advance user research.
Experience Research Vice President - Cybersecurity Technology and Controls in London employer: JPMorgan Chase
Contact Detail:
JPMorgan Chase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Research Vice President - Cybersecurity Technology and Controls in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your expertise! Prepare a portfolio or case studies that highlight your research methods and user experience design skills. This is your chance to shine!
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating your thought process and how you tackle user experience challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at J.P. Morgan.
We think you need these skills to ace Experience Research Vice President - Cybersecurity Technology and Controls in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Experience Research Vice President role. Highlight your experience in user experience research and how it aligns with our mission at StudySmarter. We want to see how your skills can shape products that resonate with customers!
Showcase Your Expertise: Don’t hold back on showcasing your knowledge of both quantitative and qualitative research methods. We’re looking for someone who can analyse data and translate insights into actionable recommendations, so make sure to include relevant examples from your past work.
Highlight Collaboration Skills: Since this role involves working with cross-functional teams, emphasise your experience collaborating with UX designers, product managers, and developers. Share specific instances where your teamwork led to successful product outcomes – we love a good team story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at JPMorgan Chase
✨Know Your Research Methods
Make sure you brush up on both quantitative and qualitative research methods. Be ready to discuss specific techniques you've used, like ethnography or surveys, and how they led to actionable insights in your previous roles.
✨Showcase Your Mentorship Skills
As a potential leader, it's crucial to demonstrate your ability to mentor and guide junior researchers. Prepare examples of how you've fostered a culture of learning and collaboration in your past teams.
✨Stay Ahead of Industry Trends
Familiarise yourself with the latest trends in user experience research methodologies, especially those related to cybersecurity. Being able to discuss innovative techniques will show that you're proactive and forward-thinking.
✨Collaborate Like a Pro
Highlight your experience working with cross-functional teams. Be prepared to share specific examples of how your collaboration with UX designers, product managers, and developers has informed product decisions and improved user experiences.