AI Enablement - Business Enablement Associate

Join us to shape the future of AI in business workflows and accelerate innovation across a global organization. You will have the opportunity to build deep expertise in frontier AI/ML technologies and play a pivotal role in how thousands of business users adopt and apply advanced analytics. We value your curiosity, strategic mindset, and drive to continuously learn. At JPMorganChase, you can make a measurable impact and grow your career in a collaborative, fast-moving environment. Discover how your skills can help us foster an AI‑first culture and deliver commercial results.

As a Business Enablement Associate in the AI Enablement team within the Chief Data & Analytics Office, you will be the operational backbone for AI adoption in the Commercial & Investment Bank. You will manage the publication and distribution of AI playbooks, curate libraries of reusable AI components, and ensure high‑quality, persona‑level guidance reaches business users. You will collaborate with specialists across multiple lines of business, helping to scale impactful AI solutions and foster a culture of innovation. Your work will directly influence how AI tools are integrated into business workflows and drive measurable outcomes.

Job Responsibilities

• Own publication and distribution of AI playbooks across business lines and personas, ensuring consistent quality and discoverability.
• Manage libraries of LLM Suite Assistants, Prompts, and skills, including curation, tagging, documentation, and lifecycle management.
• Operationalize rollout of LLM Suite Assistants to priority personas, including onboarding materials and ongoing user support.
• Develop technical expertise in GenAI, LLM Suite, prompt engineering, and assistant/skills frameworks.
• Track adoption and engagement metrics for playbooks and assistants, surfacing insights for strategic reporting.
• Partner with line‑of‑business specialists and CDAO representatives to identify, package, and scale repeatable use cases.
• Synthesize content and adoption progress for senior management updates.

Required Qualifications, Capabilities, and Skills

• Prior experience with AI and knowledge of Financial Services.
• Driven, organized, and detail‑oriented with a strategic and curious mindset.
• Hands‑on experience publishing and managing content in an enterprise knowledge or product hub.
• Knowledge and understanding of AI & ML, especially GenAI and Prompt Engineering; familiarity with LLM evaluation, RAG, and agentic workflows.
• Familiarity with GitHub Copilot, Claude Code, Agentic Coding, MCPs, and Skills.
• BSc or MSc degree in a relevant field (e.g., Computer Science or related).
• Comfortable working in a fast‑moving, matrixed environment across multiple business lines and time zones.
• Outstanding ability to analyze problems and apply quantitative analytical approaches.
• Ability to assimilate new information and persona‑specific nuances.
• Strong verbal and written communication skills.
• Proficiency in MS Excel and PowerPoint.

Preferred Qualifications, Capabilities, and Skills

• Experience with strategic reporting and knowledge enablement in large organizations.
• Exposure to enterprise‑scale AI adoption and change management.
• Familiarity with publishing and version control best practices.
• Experience collaborating with cross‑functional teams.
• Understanding of commercial impact measurement for AI solutions.
• Ability to synthesize complex information for senior management.
• Interest in fostering an AI‑first mindset and culture.

If you are ready to make a difference and help drive the integration of AI into business workflows, we invite you to join us and be part of a team that values innovation, collaboration, and continuous learning. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.