At a Glance
- Tasks: Lead and innovate personal pension operations while transitioning to a digital platform.
- Company: Join JP Morgan Personal Investing, a leader in financial services.
- Benefits: Competitive salary, career growth, and the chance to shape the future of pensions.
- Other info: Dynamic role with opportunities for professional development and strategic change.
- Why this job: Be at the forefront of transforming pension operations and make a real impact.
- Qualifications: Experience in personal pensions and strong team leadership skills required.
The predicted salary is between 43200 - 72000 £ per year.
JP Morgan Personal Investing is expanding their personal pension offering as part of an ambitious growth agenda over the next 18 months. The existing pension operations team tasks cover transfers in, contributions and drawdown but as the pension provider they primarily enable those and other tasks to be executed by a third-party administrator. We are transitioning to become a full digital personal pension scheme operator and will be bringing the full range of pension operations tasks in-house.
You will be expected to directly support the Product team in leading new operations process design; restructure and grow the pension operations team then transition that team to a new pension platform, all during BAU. The role offers leadership opportunities from an early stage. We are looking for a personal pensions operations specialist with deep expertise in delivering, consulting on or directly managing personal pension operations including cash transfers, contributions, crystallisation, drawdown and organizational governance while ensuring regulatory compliance through controls and second line.
Ideally you will have team leadership skills to draw on, the curiosity to find solutions to complex problems and the motivation, courage and will to resolve them.
Job responsibilities- Work with business partners to design, introduce new or re-engineer existing processes and business applications to fulfil all operational tasks expected of a personal pension operator.
- Structure, expand, upskill then lead the pensions operations team.
- Support the implementation of strategic change initiatives to develop our offering and enhance service delivery.
- Support then deliver BAU team activity.
- Experience delivering and/or consulting on pension operations ideally in personal pensions/SIPPs.
- Experience with occupational DC schemes will be considered.
- End to end project management experience including scoping, business case development, implementation and change management.
- Demonstrable experience in leading teams and coaching and developing team members, particularly through periods of significant change.
- Ability to deal with different internal and external stakeholder groups to elicit business requirements, procedures and processes.
- Good understanding of business risk and its management.
- Willing to work in the office on a full time basis.
- Familiarity with Origo cash transfers.
- Familiarity with Salesforce or other CRM systems.
- This is not a Product role but a basic understanding of the Prod/Tech lifecycle would be useful.
- Some background in process improvement through automation/AI/other intelligent solutions would be useful.
Vice President: Personal Pensions - Operations Lead/Manager employer: Jpmorgan Chase & Co.
JP Morgan Personal Investing is an exceptional employer, offering a dynamic work environment that fosters innovation and growth in the personal pensions sector. With a strong focus on employee development, you will have the opportunity to lead and expand a dedicated pensions operations team while driving strategic change initiatives. Our collaborative culture encourages curiosity and problem-solving, making it an ideal place for professionals seeking meaningful and rewarding careers in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Vice President: Personal Pensions - Operations Lead/Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of personal pensions and operations management. Be ready to discuss how you've tackled complex problems in the past and how you can bring that expertise to the table.
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in leading teams through change. They’ll want to see that you can inspire and guide others, especially during transitions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Vice President: Personal Pensions - Operations Lead/Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Vice President: Personal Pensions. Highlight your experience in pension operations and any leadership roles you've held. We want to see how your skills align with our ambitious growth agenda!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about personal pensions and how your expertise can help us transition to a full digital pension scheme operator. Keep it engaging and relevant!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you’ve tackled complex problems in pension operations. We love candidates who can demonstrate curiosity and courage in finding solutions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of personal pensions, especially cash transfers, contributions, and drawdown processes. Being able to discuss these topics confidently will show that you’re not just familiar with the operations but are also passionate about them.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed teams in the past. Highlight your experience in coaching and developing team members, especially during times of change, as this will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
The company is looking for someone who can tackle complex problems. Think of specific challenges you've faced in previous roles and how you resolved them. This will illustrate your curiosity and motivation to find effective solutions.
✨Understand the Digital Shift
With the transition to a full digital personal pension scheme operator, it’s crucial to understand the implications of this shift. Familiarise yourself with relevant technologies and be ready to discuss how you can contribute to process improvements through automation or AI.
