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For Companies At a Glance
- Tasks: Shape user experiences with engaging content across web and mobile platforms.
- Company: Join Nutmeg, the UK's largest digital wealth manager, managing over £7bn for 250,000+ clients.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team that values clear communication and impactful storytelling.
- Qualifications: A Bachelor's Degree in relevant fields and excellent communication skills are essential.
- Other info: Experience in financial services is a plus, but passion and curiosity are key!
The predicted salary is between 36000 - 60000 £ per year.
Nutmeg is the UK's largest digital wealth manager, managing over £7bn for 250,000+ clients. As a Morgan company, we offer investments and digital wealth management services, complementing Chase's digital bank in the UK. We're expanding our content team and seeking an experienced UX writer to shape user experiences across our platforms, using compelling language to empower and delight users.
As a UX Writer within the Nutmeg team at Morgan, you will play a crucial role in shaping exceptional user experiences across our web and mobile platforms. Your collaboration with researchers, product designers, product managers, marketers, commercial teams, and engineers will be key in developing customer-centric products and services. You will be instrumental in producing clear, engaging, and empowering content for our clients. Furthermore, your interaction with stakeholders across different functions will significantly influence all stages of our content, design, and product development.
Job Responsibilities- Collaborate with designers, researchers, product managers, and engineers to produce meaningful product content.
- Connect customer journey needs with business goals, design direction, and brand guidelines to create content effectively for end-to-end customer experiences.
- Effectively manage multiple projects and deadlines.
- Create and help maintain writing guidelines that are in line with our brand.
- Develop messaging with attention to accessibility and meaning for different audiences.
- Collaborate with stakeholders across the organisation, including Product, PR, Brand, Legal, Risk, and more, to facilitate understanding progress and influence direction.
- Partner with our brand, marketing, customer service teams, and our other internal business partners to create a cohesive and high quality experience.
- Partner with UX research to observe and conduct user testing and research to inform our content experience.
- Champion the value of UX writing among other teams.
- Take responsibility for the comprehension of our content with our customers.
Required qualifications, capabilities, and skills:
- You are passionate about communicating clearly and making the complex simple.
- You can create written solutions that solve customer problems, as far as language can, of course.
- You’re a strong collaborator who can work across Design, Product, Engineering and Brand ensuring a consistent voice.
- You’re a natural storyteller, a logical thinker, and a designer of content that people can understand.
- Work collaboratively in a multi-disciplinary team of researchers, product designers, technologists and business experts to create new products and services.
- Connect customer journey needs with business goals, design direction, and brand guidelines.
- Bachelor’s Degree in Communications, Content Strategy, English, Journalism, Creative Writing, Human Centered Design or other area(s) of relevant experience.
- Excellent communication skills, with native fluency in written and verbal English.
Preferred qualifications, capabilities, and skills:
- Experience in the Atlassian suite of software (Jira & Confluence) is desirable.
- Experience in Financial Services, Banking or Investment is preferred, but not required, but you will need to immerse yourself in this world with passion and curiosity.
UX Writer- Associate- Nutmeg employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Writer- Associate- Nutmeg
✨Tip Number 1
Familiarise yourself with the financial services industry, especially digital wealth management. Understanding the nuances of this sector will help you communicate effectively and resonate with Nutmeg's target audience.
✨Tip Number 2
Showcase your collaboration skills by discussing past experiences where you've worked with cross-functional teams. Highlight how you contributed to creating user-centric content and how it impacted the overall project.
✨Tip Number 3
Demonstrate your storytelling ability by preparing examples of your work that illustrate how you've simplified complex information. This will show your potential to create engaging content for Nutmeg's users.
✨Tip Number 4
Engage with Nutmeg's existing content and user experience. By understanding their current offerings and identifying areas for improvement, you can present insightful ideas during your interview that align with their goals.
We think you need these skills to ace UX Writer- Associate- Nutmeg
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a UX Writer at Nutmeg. Familiarise yourself with their products and services to tailor your application accordingly.
Craft a Compelling CV: Highlight your relevant experience in UX writing, content strategy, and collaboration with cross-functional teams. Use clear and concise language to demonstrate your ability to communicate complex ideas simply.
Write a Tailored Cover Letter: In your cover letter, express your passion for clear communication and how your skills align with Nutmeg's mission. Mention specific examples of how you've created engaging content that enhances user experiences.
Showcase Your Portfolio: Include a portfolio of your previous work that demonstrates your UX writing skills. Make sure to highlight projects where you collaborated with designers and product teams to create user-centric content.
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Showcase Your Collaboration Skills
As a UX Writer, you'll be working closely with various teams. Be prepared to discuss your experience collaborating with designers, product managers, and engineers. Share specific examples of how you've contributed to team projects and how you ensure a consistent voice across different platforms.
✨Demonstrate Your Understanding of User-Centric Content
Nutmeg values customer-centric products. During the interview, highlight your ability to connect customer journey needs with business goals. Discuss how you've created content that not only informs but also empowers users, making complex information accessible.
✨Prepare for Practical Assessments
You may be asked to complete a writing task or provide examples of your previous work. Bring along a portfolio showcasing your best UX writing samples. Be ready to explain your thought process behind each piece and how it aligns with user needs and brand guidelines.
✨Express Your Passion for Financial Services
While experience in financial services is preferred, showing genuine interest and curiosity about the industry can set you apart. Research Nutmeg and the digital wealth management landscape, and be prepared to discuss how you would approach writing for this sector.