At a Glance
- Tasks: Design and implement AI/ML models to enhance customer service workflows.
- Company: Join JP Morgan Chase, a leader in transforming digital banking.
- Benefits: Competitive salary, health benefits, remote work options, and career development opportunities.
- Other info: Dynamic environment with a focus on innovation and collaboration.
- Why this job: Be part of a diverse team shaping the future of banking with innovative technology.
- Qualifications: Proficiency in Python and experience with ML frameworks required.
The predicted salary is between 60000 - 80000 £ per year.
At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.
As a Software Engineer III at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution‑oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in a team focused on the delivery of a leading‑edge technology stack underpinning our customer servicing capabilities.
We are seeking two talented AI Engineers to join our new AI team dedicated to developing an advanced Agent Assist platform for contact centre agents. You will design, build, and deploy machine learning models and automation solutions, collaborating with backend, Salesforce, and AWS engineers.
Key Responsibilities- Design and implement AI/ML models to automate agent workflows and display tasks
- Collaborate with backend, Salesforce, and AWS engineers to integrate AI solutions
- Optimize model performance and scalability in production environments
- Participate in proof‑of‑concept (POC) initiatives, including internal Agent assist AI tools
- Monitor, evaluate, and improve AI‑driven features based on user feedback and metrics
- Document solutions and contribute to team knowledge sharing
- Research and prototype innovative agent assist features (30% innovation focus)
- Proficiency in Python is mandatory
- Strong experience in ML frameworks (TensorFlow, PyTorch, Scikit‑learn)
- Hands‑on experience with cloud platforms, especially AWS
- Familiarity with RESTful APIs and microservices architecture
- Experience integrating AI solutions with enterprise platforms such as Salesforce and AWS
- Excellent problem‑solving and communication skills
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
- Experience with agent assist or contact centre technologies
- Exposure to automation and workflow optimization
Software Engineer III - AWS employer: Jpmorgan Chase & Co.
At JP Morgan Chase, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Software Engineer III, you will have the opportunity to work with cutting-edge technology in a rapidly expanding digital banking environment, while also benefiting from continuous professional development and growth opportunities. Our commitment to innovation and employee well-being makes us a standout choice for those seeking meaningful and rewarding careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III - AWS
✨Tip Number 1
Network like a pro! Reach out to current employees at JP Morgan Chase on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Software Engineer III. Personal connections can make all the difference!
✨Tip Number 2
Prepare for those interviews! Brush up on your Python skills and be ready to discuss your experience with ML frameworks like TensorFlow and PyTorch. We want to see how you can apply your knowledge to real-world problems, so think of examples that showcase your problem-solving abilities.
✨Tip Number 3
Show off your passion for innovation! During interviews, share any personal projects or research you've done related to AI or automation. This will demonstrate your curiosity and commitment to staying ahead in the tech game, which is exactly what we’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at JP Morgan Chase and contributing to the future of digital banking.
We think you need these skills to ace Software Engineer III - AWS
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your proficiency in Python and any relevant experience with AWS, ML frameworks, and AI solutions. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for technology and the financial sector. Share specific examples of your past projects or experiences that align with the role, especially those involving collaboration and innovation.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention instances where you've tackled complex problems. We love solution-oriented thinkers, so share how you approached challenges in previous roles, particularly in AI or software engineering.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at JP Morgan Chase!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially Python and AWS. Brush up on your knowledge of ML frameworks like TensorFlow and PyTorch, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex problems, particularly in AI or machine learning contexts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your thought process.
✨Understand the Company’s Vision
Familiarise yourself with JP Morgan Chase's mission and recent developments, especially regarding their digital banking initiatives. This will help you align your answers with their goals and demonstrate your genuine interest in contributing to their vision.
✨Ask Insightful Questions
Prepare thoughtful questions that show your curiosity about the role and the team dynamics. Inquire about the challenges they face in implementing AI solutions or how they measure the success of their projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.
