At a Glance
- Tasks: Design and implement AI/ML models to enhance customer service workflows.
- Company: Join JP Morgan Chase, a leader in transforming digital banking.
- Benefits: Competitive salary, health benefits, remote work options, and career development opportunities.
- Other info: Collaborative and inclusive environment with a focus on innovation.
- Why this job: Be part of a pioneering team shaping the future of banking with innovative technology.
- Qualifications: Proficiency in Python and experience with ML frameworks required.
The predicted salary is between 60000 - 80000 £ per year.
At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.
As a Software Engineer III at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution‑oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in a team focused on the delivery of a leading‑edge technology stack underpinning our customer servicing capabilities.
We are seeking two talented AI Engineers to join our new AI team dedicated to developing an advanced Agent Assist platform for contact centre agents. You will design, build, and deploy machine learning models and automation solutions, collaborating with backend, Salesforce, and AWS engineers.
Key Responsibilities- Design and implement AI/ML models to automate agent workflows and display tasks
- Collaborate with backend, Salesforce, and AWS engineers to integrate AI solutions
- Optimize model performance and scalability in production environments
- Participate in proof‑of‑concept (POC) initiatives, including internal Agent assist AI tools
- Monitor, evaluate, and improve AI‑driven features based on user feedback and metrics
- Document solutions and contribute to team knowledge sharing
- Research and prototype innovative agent assist features (30% innovation focus)
- Proficiency in Python is mandatory
- Strong experience in ML frameworks (TensorFlow, PyTorch, Scikit‑learn)
- Hands‑on experience with cloud platforms, especially AWS
- Familiarity with RESTful APIs and microservices architecture
- Experience integrating AI solutions with enterprise platforms such as Salesforce and AWS
- Excellent problem‑solving and communication skills
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
- Experience with agent assist or contact centre technologies
- Exposure to automation and workflow optimization
Software Engineer III - AI - Chase UK employer: Jpmorgan Chase & Co.
At JP Morgan Chase, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Software Engineer III in our rapidly expanding Chase UK team, you will have the opportunity to work with cutting-edge technology while contributing to the transformation of digital banking. We offer robust employee growth opportunities, a focus on innovation, and the chance to make a meaningful impact in the financial sector, all within a supportive environment that values diverse perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III - AI - Chase UK
✨Tip Number 1
Network like a pro! Reach out to current employees at JP Morgan Chase on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your Python skills and ML frameworks. Be ready to discuss how you've tackled real-world problems with AI solutions. Show them you're not just a coder, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your collaborative spirit! JP Morgan Chase values teamwork, so share examples of how you've worked with diverse teams in the past. It’s all about showing you can thrive in their inclusive environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Chase UK journey. Let’s get you that job!
We think you need these skills to ace Software Engineer III - AI - Chase UK
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your proficiency in Python and any relevant AI/ML frameworks you've worked with. We want to see how you can contribute to our mission at Chase UK!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for AI and how it can transform customer experiences. Let us know why you're excited about joining our team and how your background aligns with our goals.
Showcase Your Projects:If you've worked on any AI or machine learning projects, make sure to include them! Whether it's a personal project or something from your previous job, we love seeing practical applications of your skills. It helps us understand your hands-on experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our innovative team at Chase UK!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Tech Inside Out
Make sure you brush up on your Python skills and get familiar with the ML frameworks mentioned in the job description, like TensorFlow and PyTorch. Be ready to discuss your past projects and how you've used these technologies to solve real-world problems.
✨Showcase Your Collaborative Spirit
Since you'll be working with a diverse team, it's essential to demonstrate your ability to collaborate effectively. Prepare examples of how you've worked with others, especially in integrating AI solutions or working with cloud platforms like AWS.
✨Think Like a Customer
JP Morgan Chase is all about delivering an exceptional customer experience. Be prepared to discuss how your work can directly impact customer journeys and how you've approached problem-solving from a user-centric perspective in the past.
✨Bring Your Curiosity
The role requires a curious mindset, so don't hesitate to ask questions during the interview. Show your enthusiasm for new technologies and innovations in AI, and be ready to share any research or prototypes you've worked on that align with the company's goals.
