At a Glance
- Tasks: Ensure system reliability and application ownership at a leading financial institution.
- Company: Join JPMorgan Chase, one of the world's largest and most iconic financial institutions.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact by solving business problems with cutting-edge technology.
- Qualifications: 2+ years in software engineering and coding experience in languages like Java or Python.
- Other info: Dynamic role with excellent career advancement opportunities in a collaborative environment.
The predicted salary is between 36000 - 60000 Β£ per year.
Play a key role in ensuring both system reliability and application ownership at one of the worldβs most iconic and largest financial institutions. As an Associate in Application Owner Support & Site Reliability Engineering at JPMorgan Chase within ASF Technology, you will have a blended role, equally focused on application ownership and site reliability engineering. You will leverage technology and software engineering best practices to solve business problems, ensure system reliability, and maintain application health. You will ensure applications comply with internal policies, regulatory requirements, and audit standards.
Responsibilities
- Execute small to medium projects independently, and collaborate with cross-functional teams to deliver larger initiatives.
- Analyze, triage, and resolve incidents, including violations from defined policies, working with stakeholders to ensure timely root cause analysis and resolution.
- Assist the AO in managing the lifecycle of applications, including onboarding, upgrades, and decommissioning.
- Plan and manage audits and other business-critical events, ensuring all requirements and deadlines are met.
- Maintain and update application documentation, runbooks, and support guides.
- Maintain and monitor application health, ensuring systems are running with accurate and up-to-date data.
- Track and report on application health, usage, and performance metrics.
- Implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis.
- Proactively identify and eliminate manual toil through systems engineering or application code updates.
- Support change management, release coordination, and deployment activities.
- Participate in on-call rotation and coverage planning, including support for holidays and special events.
- Support risk assessments, control testing, and remediation activities.
- Ensure timely completion of required attestations, certifications, and compliance documentation.
Required Qualifications, Capabilities, and Skills
- Formal training or certification in software engineering concepts and 2+ years of applied experience.
- Ability to code in at least one programming language (Java, Python, .Net, etc.).
- Familiarity with site reliability concepts, principles, and practices.
- Experience with at least one database and SQL queries.
- Knowledge of observability, monitoring, and alerting tools (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk).
- Experience with containers or common server OS (Linux, Windows).
- Understanding of CI/CD tools (Jenkins, GitLab, Terraform).
- Strong stakeholder management and communication skills; ability to work collaboratively across teams.
- Experience in incident management, root cause analysis, and process improvement.
Preferred Qualifications, Capabilities, and Skills
- General knowledge of the financial services industry.
- Experience maintaining cloud-based infrastructure.
- Experience in audit planning, regulatory event management, or application ownership.
Software Engineer II, Application Owner Support & SRE, Agency Securities Finance employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Software Engineer II, Application Owner Support & SRE, Agency Securities Finance
β¨Tip Number 1
Network like a pro! Reach out to current employees at JPMorgan Chase or in similar roles on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
β¨Tip Number 2
Show off your skills! Prepare a portfolio or GitHub repository showcasing your coding projects, especially those that highlight your experience with Java, Python, or any relevant tech. This will make you stand out during interviews.
β¨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to site reliability engineering and application ownership. Mock interviews with friends or using online platforms can help you nail your responses.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre genuinely interested in joining the team at StudySmarter.
We think you need these skills to ace Software Engineer II, Application Owner Support & SRE, Agency Securities Finance
Some tips for your application π«‘
Show Off Your Skills: Make sure to highlight your coding skills and experience with software engineering concepts. We want to see how you can leverage your technical know-how to solve real business problems, so donβt hold back!
Tailor Your Application: Take a moment to customise your application for the role. Use keywords from the job description to show us that you understand what we're looking for, especially around application ownership and site reliability.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of your experience and qualifications.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, itβs super easy!
How to prepare for a job interview at Jpmorgan Chase & Co.
β¨Know Your Tech Stack
Make sure youβre well-versed in the programming languages and tools mentioned in the job description, like Java, Python, and SQL. Brush up on your knowledge of observability and monitoring tools such as Grafana or Datadog, as these will likely come up during technical discussions.
β¨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've tackled incidents or resolved application issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to analyse problems and implement effective solutions.
β¨Understand Application Lifecycle Management
Familiarise yourself with the lifecycle of applications, including onboarding, upgrades, and decommissioning. Be ready to talk about your experience managing these processes and how you ensure compliance with internal policies and regulatory requirements.
β¨Showcase Your Collaboration Skills
Since this role involves working with cross-functional teams, be prepared to share examples of how you've successfully collaborated with others. Highlight your communication skills and any experience you have in stakeholder management to demonstrate your ability to work effectively in a team environment.