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- Tasks: Lead product innovation and deliver high-quality voice communication solutions that resonate with customers.
- Company: Join a dynamic tech team passionate about shaping the future of product development.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a meaningful impact by guiding successful product launches and exceeding customer expectations.
- Qualifications: 5+ years in product management with expertise in voice recording solutions and data analytics.
- Other info: Collaborate with cross-functional teams in a modern, secure environment focused on innovation.
The predicted salary is between 36000 - 60000 £ per year.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Employee Platforms Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Our Employee Platforms group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a modern, stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
Job responsibilities- Develops a product strategy and product vision that delivers value to customers.
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Develop and maintain product roadmaps, backlogs, and customer-facing SLOs/SLAs.
- Prioritize features and enhancements based on business value, customer impact, and regulatory requirements.
- Contribute to the development of control frameworks for recorded user population management and operational data integrity.
- Support the uplift of voice recording applications to latest versions and cloud deployments.
- Build strong partnerships with internal teams, senior stakeholders, and customer advisory boards.
- Monitor product performance, collect user feedback, and iterate to improve features and reliability.
- 5+ years of experience or equivalent expertise in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Experience in technology product management within an enterprise environment, preferably in financial services.
- Hands‑on experience delivering voice recording solutions to end users and control functions.
- Strong understanding of the product development lifecycle, technical design, and data analytics.
- Exposure to some of these archive solutions from vendors such as Smarsh, Thetalake, CallCabinet, Verint, Ring Central, NICE, OpenText, Global Relay, Proofpoint, Archive360, Mimecast, Calabrio.
- Knowledge of software development and delivery methodologies (SDLC, SAFe, Scrum) and practices for both custom and vendor solutions.
- Experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions.
- Ability to write technical stories in JIRA/Confluence using industry standard notations.
- Experience with cloud strategy and deployments for information archive platforms.
- Familiarity with control frameworks, regulatory requirements, and risk management in technology products.
- Experience working in global, multi‑functional teams.
- Knowledge of industry trends and emerging technologies in voice recording and data archiving.
- Experience working in a very regulated environment.
Senior Technical Product Manager - Voice Communications employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Product Manager - Voice Communications
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. Think about how your experience aligns with the job description and be ready to share specific examples of your successes.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to speak with hiring managers, let your enthusiasm for product innovation and customer value shine through. It’s all about making a connection!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a better chance to showcase your skills and fit for the role.
We think you need these skills to ace Senior Technical Product Manager - Voice Communications
Some tips for your application 🫡
Show Your Passion for Product Innovation: When writing your application, let your enthusiasm for product innovation shine through! We want to see how you can shape the future and drive value for customers. Share specific examples of how you've successfully launched products and exceeded expectations in your previous roles.
Be the Voice of the Customer: As a Senior Technical Product Manager, it's crucial to act as the voice of the customer. In your application, highlight your experience in gathering user feedback and integrating it into product development. This will show us that you understand the importance of customer-centric solutions.
Demonstrate Your Technical Expertise: We’re looking for someone with a strong grasp of the product development lifecycle and technical design. Make sure to include relevant experiences that showcase your knowledge in these areas, especially if you’ve worked with voice recording solutions or similar technologies.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, it shows us that you’re keen on joining our dynamic team at StudySmarter!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Product Inside Out
Before the interview, dive deep into the company's product offerings, especially in voice communications. Understand their features, benefits, and how they stand out in the market. This will help you articulate your vision for product innovation and demonstrate your commitment to delivering value.
✨Showcase Your Leadership Skills
As a Senior Technical Product Manager, you'll need to lead cross-functional teams. Prepare examples of how you've successfully guided product launches or managed teams in the past. Highlight your ability to act as the voice of the customer and how you've integrated feedback into product development.
✨Be Ready to Discuss Metrics
Familiarise yourself with key success metrics relevant to product management, such as cost, feature functionality, and reliability. Be prepared to discuss how you've tracked these metrics in previous roles and how you plan to apply this knowledge to ensure high-quality products that exceed customer expectations.
✨Understand the Regulatory Landscape
Given the regulated environment of the role, brush up on relevant regulatory requirements and risk management practices. Be ready to discuss how you've navigated these challenges in past projects, particularly in technology product management within financial services.
