Senior Associate - Firmwide Control Management (Strategic Designations)

Join JPMorgan Chase as a Senior Associate on the Firmwide Control Management (CM) team. You will support governance and execution of the Strategic Designations framework, helping sustain a strong, consistent control environment across the firm. In a comprehensive coverage and accountability model, you will coordinate stakeholders, support development of standards and guidance, and assist with implementing control solutions across Lines of Business and Corporate Functions.

Firmwide CM promotes a consistent control environment from front to back office across Lines of Business and Corporate Functions. Control Managers are appointed for each Line of Business, Function, and Region to drive firmwide dialogue and consistency in approach and solutions. As a Senior Associate within the Firmwide Control Programs team, you will join a global group that guides Lines of Business and Functions to drive consistent execution of firmwide requirements. You will help evaluate framework effectiveness and support continuous improvements to keep the program strong and scalable. This role offers broad visibility across Control Management and partners closely with stakeholders across Lines of Business and Corporate Functions. Success requires strong collaboration with Technology, Risk Management, Compliance, and Legal.

Responsibilities

• Support on-time delivery of milestones and deliverables across assigned initiatives/workstreams; track progress, risks, dependencies, and action items.
• Partner with LOB/CF Control Management teams, Compliance, Legal, and other groups to draft and maintain framework documentation, standards, guidance, and procedures (as applicable), and support direction on adherence.
• Support program governance, including metrics, reporting, working groups, and governance forums; prepare materials, minutes, and executive-ready updates.
• Build and maintain strong relationships to enable collaboration, meet stakeholder needs, and drive outcomes that reduce Firm risk.
• Support the design, testing, and rollout of team technology solutions; assist with requirements gathering, testing coordination, change management, and adoption to enable scalable, repeatable processes.
• Support a multi-year, firmwide transformation of the Strategic Designations program, including roadmap execution, stakeholder alignment, and delivery of sustainable process and control enhancements.

Qualifications

• Bachelor's degree or equivalent experience.
• Relevant financial services experience with exposure to controls, audit, risk management, and/or compliance.
• Proven judgment in assessing risk, prioritising work, escalating appropriately, and delivering through change.
• Strong interpersonal and relationship-building skills; ability to partner effectively across teams and levels.
• Self-motivated and able to work independently on defined deliverables; adaptable to shifting priorities; able to manage ambiguity and competing deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, including producing clear stakeholder updates and executive-ready materials with appropriate supervision.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); able to create clear presentations and reporting artifacts.
• Strong analytical and problem-solving skills; strong attention to detail; able to synthesise data, identify themes, and support well-reasoned conclusions.

Preferred Qualifications

• Financial services background supporting regulatory programs and related deliverables.
• Working knowledge of control and risk management concepts; able to support guidance on governance of operational risk and control environments.
• Strong written and verbal communication skills; able to clearly articulate business issues, risks, and controls in stakeholder-facing and executive-ready formats.
• Experience in process analysis/design, with understanding of end-to-end processes and associated risks to support control design and continuous improvement.