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For Companies At a Glance
- Tasks: Drive customer-centric strategies and deliver tailor-made product solutions.
- Company: Join JPMorgan Chase, a leader in innovative financial solutions.
- Benefits: Competitive salary, health coverage, tuition reimbursement, and mental health support.
- Why this job: Make a direct impact by shaping client success with your problem-solving skills.
- Qualifications: Expertise in problem-solving and experience in client engagement.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs. Join us and leverage your problem-solving skills to thrive in a fast-paced setting where your ideas shape client success.
As a Product Solutions Manager you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. You will help shape the strategic product roadmap and ensure our solutions meet evolving client needs.
Job Responsibilities:- Lead solutioning and adoption of client-facing products and capabilities, defining optimal solutions for clients' needs.
- Serve as a subject matter expert on products and capabilities, with a deep understanding of client needs and industry trends.
- Support Sales in pricing, pipeline planning, account planning, and team upskilling the team on product knowledge by collaborating on training and collateral materials.
- Engage with client teams to understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap.
- Demonstrated expertise in problem-solving across multiple teams and products.
- Extensive experience working in a sales cycle and engaging with clients regularly.
- Experience modifying preconfigured solutions to address complex problems.
- Proven ability to work in a highly matrixed and complex organization.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
Product Solutions Manager, Vice President - Call Center Modernization employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Solutions Manager, Vice President - Call Center Modernization
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their client needs and think about how you can contribute to their success. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you've tackled challenges and be ready to share these during interviews. Employers love candidates who can demonstrate their ability to think on their feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Product Solutions Manager, Vice President - Call Center Modernization
Some tips for your application 🫡
Showcase Your Problem-Solving Skills: Make sure to highlight your problem-solving abilities in your application. We want to see how you've tackled challenges in the past and how you can bring that expertise to our fast-paced environment.
Tailor Your Application: Just like we deliver tailor-made solutions for our clients, your application should be customised too! Align your experience with the job description and demonstrate how you can meet our clients' needs.
Engage with Our Values: We value diversity and inclusion, so don’t hesitate to share your unique perspective. Let us know how your background and experiences can contribute to our team and enhance our customer-centric strategies.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Products Inside Out
As a Product Solutions Manager, you need to be the go-to expert on your products. Make sure you understand the features, benefits, and how they solve client problems. Brush up on industry trends too, as this will help you demonstrate your knowledge during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will show that you can think critically and adapt solutions to meet client needs.
✨Engage with Client Scenarios
Be ready to discuss how you would approach specific client scenarios. Think about potential pain points and how you would refine solutions. This demonstrates your customer-centric mindset and ability to collaborate effectively with Sales teams.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Good communication is key in this role, especially when conveying client feedback to product teams. Consider doing mock interviews with a friend to hone your delivery and ensure you come across as approachable and knowledgeable.
