Join us as we transform Human Resources into a product-driven organization focused on delivering exceptional, personalized experiences. As part of our HR Product Organization, you’ll help shape the future of employee journeys across the firm. You’ll have the opportunity to innovate, collaborate with diverse teams, and make a meaningful impact on our global workforce. If you’re passionate about building products that people love and thrive in a dynamic environment, we want you on our team.
Job Summary:
As a Product Associate in the International Pay team within HR Global Operations, you will drive the evolution and sustainment of our global payroll platforms and processes. You will play a key role in optimizing the end-to-end experience for employees, managers, and HR professionals worldwide. You will collaborate with stakeholders to deliver technology solutions that simplify, personalize, and digitize the employee experience. Your work will directly impact the reliability and effectiveness of payroll operations for over 260,000 employees globally.
Job Responsibilities:
Represent the International Pay Product Team and own the end-to-end stakeholder experience
Collect business requirements and translate them into a prioritized product backlog
Craft user stories for technology teams, referencing AI agentic workflows, orchestration layers, and payroll integrations
Partner with cross-functional teams to conduct impact analysis and drive product success
Ensure the reliability, accuracy, and effectiveness of payroll platforms and integrations
Write test scenarios and cases, and partner with business users to execute testing
Identify solutions to business challenges using data, process, and digital assets
Maintain and optimize the ADP Global View solution and its integration with Oracle HCM
Collaborate to advance analytics insights and simplify technology infrastructure
Communicate product vision and updates to stakeholders
Foster a customer-obsessed culture focused on delivering frictionless experiences
Required Qualifications, Capabilities, and Skills:
Experience in payroll or as a product owner in a global organization
Ability to maintain a product backlog and write user stories and epics
Understanding of end-to-end payroll processes or experience implementing ADP Global View
Ability to write and execute test scenarios and cases with business users
Skill in identifying solutions using data, process, and digital tools
Proven ability to drive concepts to execution
Strong organizational, interpersonal, and communication skills
Ability to multitask and manage parallel tasks effectively
Proactive, accountable, and detail-oriented work ethic
Ability to create and maintain Figma designs
Customer-focused mindset with a passion for creating seamless experiences
Preferred Qualifications, Capabilities, and Skills:
Experience with AI agentic workflows in payroll or HR technology
Familiarity with Oracle HCM payroll elements, integrations, and reporting modules
Experience with orchestration layers and payroll interface solutions
Background in analytics or process simplification initiatives
Experience supporting large-scale HR transformation programs
Knowledge of global payroll compliance and best practices
Experience working in agile, product-driven environments
Why Join Us?
Be part of a team that is redefining how HR delivers value to employees and the business. You’ll have the chance to innovate, grow your career, and make a real difference in the lives of colleagues around the world. Join us and help shape the future of work at JPMorgan Chase.
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