At a Glance
- Tasks: Shape and deliver exciting credit card offers that drive customer engagement and profitability.
- Company: Join a leading financial services company with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by creating compelling propositions in the dynamic credit card market.
- Qualifications: Experience in unsecured lending and strong analytical skills are essential.
- Other info: Collaborative environment with opportunities to influence senior stakeholders.
The predicted salary is between 48000 - 72000 £ per year.
About the Role
As Proposition Manager for our UK Credit Card business, you will shape and deliver compelling card offers that drive acquisition, engagement, profitability and exceptional customer outcomes. You’ll partner closely with Finance, Commercial, Credit Risk, Product and broader cross-functional teams to turn customer insights, market analysis and strong unit economics into differentiated propositions that meet regulatory standards and business targets.
Key Responsibilities
- Product Strategy & Roadmap: Define, prioritize and own the end-to-end Credit Card proposition backlog for the UK market. Translate customer needs, competitive landscape and financial objectives into a clear multi-year roadmap.
- Commercial & Financial Performance: Set pricing and promotional structures to achieve annual new-business and profitability targets. Collaborate with Finance, Credit and Commercial teams to model unit economics, track P&L impact and optimize margin.
- Risk & Compliance Management: Partner with Credit Risk and Legal to ensure propositions comply with UK unsecured-lending regulations. Monitor Customer Outcome Indicators and risk metrics to identify emerging issues and mitigate potential harms.
- Market & Customer Insights: Conduct primary and secondary market research, competitor benchmarking and ongoing customer feedback analysis. Use data-driven insights to identify new or iterate on existing features, messaging and channel strategies that improve customer satisfaction.
- Cross-Functional Leadership: Lead product-lifecycle activities including discovery, ideation, requirements definition and post-launch value management. Influence senior stakeholders through concise briefings, presentations and business cases.
Required Qualifications & Skills
- In-depth knowledge of unsecured-lending products and the UK credit-card market.
- Demonstrated expertise in risk management across credit, conduct and operational dimensions.
- Solid understanding of UK regulatory framework for unsecured lending (e.g., CONC, CCA).
- Analytical and strategic thinking: Ability to analyze data, interpret trends, and translate strategy into actionable plans and initiatives.
- Commercial acumen with a track record of developing and managing profitable propositions.
- Excellent verbal and written communication—able to simplify complex ideas for diverse audiences.
- Proven success leading product-life-cycle processes within a matrixed, multi-stakeholder environment.
- Exceptional influencing skills with senior leaders and governance forums.
Preferred Experience
- 5+ years in proposition management, commercial strategy or marketing of financial services products.
- Experience working in or alongside credit-risk and compliance functions.
Product & Proposition Lead - Credit Cards employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Proposition Lead - Credit Cards
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their credit card offerings and be ready to discuss how your skills can help shape compelling propositions that drive customer engagement.
✨Tip Number 3
Showcase your analytical skills! Be prepared to discuss how you've used data-driven insights in past roles to improve product performance or customer satisfaction. This will resonate well with hiring managers looking for strategic thinkers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Product & Proposition Lead - Credit Cards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product & Proposition Lead. Highlight your experience in credit cards and unsecured lending, and don’t forget to showcase your analytical skills and commercial acumen!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about shaping card offers and how your background aligns with our goals. Be specific about your achievements in product strategy and risk management.
Showcase Your Cross-Functional Experience: We love candidates who can work across teams! In your application, mention any experience you have collaborating with finance, credit risk, or compliance teams. This will show us you can navigate the complexities of the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the UK credit card market and the specific products offered by the company. Familiarise yourself with their current propositions, pricing structures, and any recent changes in regulations. This will help you speak confidently about how you can contribute to their strategy.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data to drive decisions in your previous roles. Bring examples of how you've conducted market research or analysed customer feedback to shape product offerings. This will demonstrate your analytical thinking and ability to translate insights into actionable strategies.
✨Prepare for Cross-Functional Collaboration
Since this role involves working closely with various teams, think of examples where you've successfully collaborated across departments. Highlight your experience in leading product lifecycle activities and how you’ve influenced stakeholders. This will show that you can navigate a matrixed environment effectively.
✨Understand Risk and Compliance
Brush up on the UK regulatory framework for unsecured lending, including key regulations like CONC and CCA. Be ready to discuss how you’ve managed risk in past roles and how you would ensure compliance in new propositions. This knowledge is crucial for the role and will set you apart from other candidates.