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For Companies At a Glance
- Tasks: Drive stability in payments, minimise disruptions, and ensure smooth global operations.
- Company: Join a leading financial services firm focused on innovation and resilience.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on process improvement and crisis management.
- Why this job: Be part of a team that shapes the future of payments and enhances global financial stability.
- Qualifications: Experience in financial services operations and strong analytical skills required.
The predicted salary is between 55000 - 65000 £ per year.
Shape the future of payments - drive stability, minimize disruption, and power global operations. As a Payments Operations Business Resiliency Associate in the Business Resiliency team, you will join a team responsible for the end-to-end delivery of resiliency for Payments Operations and Payments Essential Services. This role is key to ensuring that the business can withstand and recover from disruptions, minimizing the impact to customers, the firm, market integrity, and financial stability. You will closely collaborate across various teams to ensure adherence to firmwide resiliency standards and regulations, and promote best practices within the Payments Operations.
Job Responsibilities
- Ensure standardization and consistency across Payments Operations and Payments Operations Business resulting from changes in regulatory requirements or Firmwide led changes.
- Partner with Plan Managers and Essential Service Managers to ensure material changes, concerns raised are closed on time and plans and Essential Services Summaries are approved on/before deadlines.
- Collaborate with plan managers to implement testing requirements, acting as a consultant across the following areas: staff, sites, CPOF (critical points of failure) assets, third parties, applications, and simulations.
- Design and execute simulation exercises to test the resilience of critical business processes, systems, and teams.
- Conduct comprehensive quality control checks on all plans and Essential Services by critically evaluating the appropriateness of the content in resiliency plans to enhance their effectiveness.
- Ensure test events are documented in ERMA and closed out effectively with conclusion records, and concerns are tracked to remediation in accordance with required deadlines.
- Drive Business Resiliency agenda for CIB Payments and Cross LOBs globally.
- Proactively manage resiliency risks to incorporate appropriate mitigations and controls.
- Support in responding to any crisis event effectively and completing after action review report.
- Develop a cohesive and effective partnership with business and operations.
- Lead / Contribute to various process improvement resiliency initiatives across the Globe/ Region/ Location.
- Support in preparation for Regulatory exams / Audits and maintain Governance and Control over the hygiene metrics of the functions within the Payments Operations organization.
- Schedule and lead monthly governance forums to highlight upcoming deliverables and asks around resiliency and create accountability for the hygiene metrics.
Required qualifications, capabilities, and skills
- Equivalent experience in financial services operations.
- Successful track record of delivering results, working to deadlines, with accountability and responsibility for independent workload.
- Demonstrated controls awareness through experience in operations.
- Detail oriented with the ability to work both as a part of a team and independently.
- Demonstrated ability to effectively communicate to multiple levels of management.
- Strong analytical skills with proven ability to analyse results and provide valuable insights.
- Strong time management and multitasking ability.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Preferred qualifications, capabilities, and skills
- Business Resiliency, Operational & Crisis Management, Payment operations experience preferred.
- Experience in an investment banking Resiliency, Regulatory, Compliance or Operational team is desirable.
- Integrate artificial intelligence solutions to enhance project outcomes and drive data-driven decision-making.
Payments Operations Business Resiliency Associate employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Operations Business Resiliency Associate
✨Tip Number 1
Network like a pro! Reach out to folks in the payments and operations space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by diving deep into the company's values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with our mission to drive stability in payments.
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll shine when it’s showtime.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Payments Operations Business Resiliency Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Payments Operations role. Highlight your experience in financial services operations and any relevant skills that match the job description. We want to see how you can drive stability and minimise disruption!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about business resiliency and how your background makes you a perfect fit for our team. Don’t forget to mention your analytical skills and experience with crisis management.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to deliver results and manage risks. We love seeing quantifiable outcomes, so if you improved processes or led successful projects, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Resiliency Basics
Make sure you brush up on the fundamentals of business resiliency, especially in payments operations. Understand key concepts like critical points of failure and how to mitigate risks. This will show that you're not just familiar with the role but also genuinely interested in ensuring stability and compliance.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used your analytical skills to solve problems or improve processes. Think about times when you had to analyse data or results to provide insights. This is crucial for a role that requires strong analytical capabilities.
✨Demonstrate Team Collaboration
Since this role involves working closely with various teams, be ready to share experiences where you successfully collaborated with others. Highlight how you’ve contributed to team goals and how you handle conflicts or differing opinions. This will illustrate your ability to work well in a team environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your crisis management skills. Think through potential disruptions in payments operations and how you would respond. Practising these scenarios can help you articulate your thought process clearly during the interview.