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For Companies At a Glance
- Tasks: Lead product delivery for innovative payment authentication solutions and enhance customer experiences.
- Company: Join J.P. Morgan, a leader in digital payments and innovation.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
- Why this job: Make a real impact in the fast-paced world of digital payments and product management.
- Qualifications: Experience in card payment risk and authentication, especially EMV 3DS.
- Other info: Collaborate globally and navigate a dynamic, complex environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
J.P. Morgan's Merchant Acquiring business is at the forefront of innovation in digital payments, helping clients grow by providing seamless and secure payment acceptance across channels and geographies. As part of the broader J.P. Morgan Payments franchise, we serve global clients across industries and regions, and are constantly evolving to meet the changing landscape of commerce.
As a Product Manager, in the Merchant Services team, you will support the development, delivery and management of our Global performance and authentication solutions. You will play an important role in defining the customer journey and experience, roadmap planning and cross‑functional project execution. You will be an energetic self‑starter, curious and driven to learn, who thrives in a fast‑paced environment and is eager to build a career in product management within one of the most exciting areas of JPMorgan Payments.
Job responsibilities
- Lead the product delivery for 3DS, exemption manager and other payment authentication technologies.
- Work closely with engineering to drive the development and scaling of new features and products.
- Ensure products meet market needs, regulatory requirements, and payment network specifications, adapting to global and local needs.
- Drive the implementation and oversee the end‑to‑end lifecycle of our authentication solutions to enhance security while providing a smooth and seamless customer experience.
- Understand the technical requirements of 3DS and have experience of large‑scale client integrations.
- Conduct research and analyze industry trends to evaluate the competitive landscape and identify best practices.
- Monitor product performance through reports, dashboards, and periodic stakeholder reviews.
- Collaborate with internal partners to maintain a leadership position for JPMorgan payment services in merchant processing funding.
- Manage the product roadmap, balancing stakeholder inputs and thin‑sliced release outputs.
Required qualifications, capabilities, and skills
- Significant experience or equivalent expertise in the card payment risk and authentication space, with a specific focus on EMV 3DS and exemption scenarios.
- Strong knowledge and experience working with European SCA regulation, ideally in a product management or a relevant domain area.
- Proven ability to conceptualize and deliver end‑to‑end payment authentication experiences, including launch, and iteration.
- Familiarity with EMV 3DS specifications and other emerging authentication technologies.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization including an appreciation for working with global teams and navigating cross‑cultural or cross‑functional collaboration.
- Proven track record of managing new product launches or transformations of mission‑critical payment platforms.
- Familiarity with digital payments, merchant acquiring, B2B commerce, or financial technology.
- Experience of the European payments market (APAC experience is a plus).
- Financial services, fintech, or payments experience.
- Proven track record of managing the end‑to‑end product development lifecycle (PDLC) for complex, large‑scale initiatives.
- Strong ability to analyze opportunities and problems, recommend solutions, and communicate effectively and confidently (both verbal and written).
- Strong influencing and partnership skills to drive cross‑functional teams.
Payments Global Merchant Acquiring Authentication Solutions Product Manager - Vice President (L[...] employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Global Merchant Acquiring Authentication Solutions Product Manager - Vice President (L[...]
✨Tip Number 1
Network like a pro! Reach out to folks in the payments and fintech space on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by diving deep into J.P. Morgan's products and services. Understand their authentication solutions and how they fit into the broader payments landscape. We want you to show that you’re not just another candidate, but someone who’s genuinely interested in making an impact!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience with payment authentication and product management. We suggest rehearsing with a friend or in front of a mirror until you can confidently share your story without a hitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us!
We think you need these skills to ace Payments Global Merchant Acquiring Authentication Solutions Product Manager - Vice President (L[...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your expertise in payment authentication and product management, as these are key for us at J.P. Morgan.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about digital payments and how your background aligns with our mission. Show us your enthusiasm for the role and the impact you can make!
Showcase Relevant Experience: When detailing your experience, focus on specific projects or roles where you've successfully managed product lifecycles or worked with payment technologies. We want to see your hands-on experience in action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Merchant Services team.
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Stuff
Make sure you brush up on your knowledge of EMV 3DS and the latest trends in payment authentication. J.P. Morgan is looking for someone who can hit the ground running, so being well-versed in these areas will show that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss specific examples from your past work that demonstrate your ability to manage product lifecycles and deliver end-to-end payment solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Understand the Customer Journey
Since this role involves defining customer experiences, think about how you would enhance the customer journey in payment authentication. Be ready to share your ideas on improving user experience while maintaining security—this will highlight your strategic thinking.
✨Be Ready to Collaborate
J.P. Morgan values teamwork, especially in a complex, matrixed environment. Prepare to discuss how you've successfully collaborated with cross-functional teams in the past, and be ready to share your approach to navigating different perspectives and driving consensus.
