At a Glance
- Tasks: Shape innovative client solutions and bridge product capabilities with real-world challenges.
- Company: Join J.P. Morgan Payments, a leader in financial services innovation.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Other info: Dynamic role with opportunities for travel and collaboration across diverse teams.
- Why this job: Be a catalyst for transformative client experiences and redefine success in payments.
- Qualifications: Proven expertise in payments, technology, and strong client management skills.
The predicted salary is between 80000 - 100000 £ per year.
Harness your technical expertise to shape innovative client solutions and bridge product capabilities with real-world challenges. Collaborate closely with diverse teams, be the catalyst for transformative client experiences, and redefine solution-oriented success. As a Client Solutions Architect Manager in J.P. Morgan Payments, you are an integral part of a team that innovates and supports the sales process for the technical adoption of comprehensive product solutions for clients with complex challenges. Leveraging your technical expertise in specific products and industries, you develop viable solutions that add value to clients, track how clients are using our products, and ensure results are realized.
Job responsibilities
- Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases.
- Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning.
- Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions.
- Identifies and defines development requirements for product design enhancements based on client feedback.
- Partners with Product Management to ensure change management activities are successful and ready to launch tasks are completed.
- Works closely with Service, Sales, Implementation and other internal teams to provide updates, training and general communication.
- Documents new or existing processes and executes projects to drive efficiency.
- Participates in complex client implementations, injects urgency and leads parties to project completion.
Required qualifications, capabilities, and skills
- Proven expertise of working across a related broad set of products.
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain.
- Experience supporting Sales in pricing, pipeline planning, and account planning.
- Experience working with clients in a technology field and interfacing with engineers.
- Strong client management and executive-level communications skills.
- Experience in payments, technology, e-commerce and financial services. Treasury Services/Payments or Merchant Services experience.
- Deep understanding of payment systems, operational and product delivery and transaction processing.
- Proven client-interface and teaming skills with an ability to observe and identify client problems and ideate solutions.
- Excellent presentation and communications skills, with the ability to present to clients and decision makers.
- Work related domestic travel is required.
Preferred qualifications, capabilities, and skills
- Knowledge of product development processes, project management processes and understanding of product development lifecycle strongly preferred.
- Experience with, and technical knowledge of digital channels products; including, API, voice and mobile channels.
- Working knowledge of traditional and/or emerging methods of payment (e.g., low value global clearing, high value global clearing, real time payments, digital wallets and card).
- Strategic thinker that combines strong analytical skills and creative problem solving.
- Client advocate that seeks to understand client needs and ways to improve client experience.
Payments - Client Solutions Architect Manager - Vice president - London employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments - Client Solutions Architect Manager - Vice president - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments and technology sectors. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. Remember, it’s all about who you know!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio that highlights your technical skills and successful projects. When you get the chance to chat with hiring managers, use this as a visual aid to demonstrate how you can solve their complex client challenges.
✨Tip Number 3
Practice makes perfect! Get comfortable with presenting your ideas and solutions. Whether it’s through mock interviews or informal meet-ups, honing your communication skills will help you articulate your value to potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might even get a chance to connect with our team early on.
We think you need these skills to ace Payments - Client Solutions Architect Manager - Vice president - London
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical expertise in payments and client solutions. We want to see how you can bridge product capabilities with real-world challenges, so don’t hold back on showcasing your experience!
Tailor Your Application: Customise your application to reflect the specific requirements of the role. We love it when candidates connect their past experiences to the responsibilities listed in the job description. It shows us you’re serious about this opportunity!
Be a Storyteller: Use your application to tell a story about your journey in the payments and technology field. We’re looking for someone who can engage with clients and present solutions effectively, so make sure your narrative reflects that.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Products Inside Out
Make sure you have a solid understanding of the payment systems and products relevant to the role. Be prepared to discuss how these products can solve complex client challenges, as this will show your technical expertise and ability to bridge product capabilities with real-world applications.
✨Showcase Your Client Management Skills
During the interview, highlight your experience in managing client relationships and your ability to communicate effectively with executive-level stakeholders. Share specific examples of how you've successfully navigated client needs and delivered tailored solutions that added value.
✨Demonstrate Your Collaborative Spirit
This role requires working closely with diverse teams, so be ready to discuss your experience collaborating with sales, technology, and implementation teams. Emphasise your ability to engage with technical members and how you’ve contributed to successful project completions.
✨Prepare for Technical Presentations
Since you'll need to deliver presentations and technical demonstrations, practice explaining complex concepts in a clear and engaging way. Use examples from your past experiences to illustrate how you've effectively communicated product capabilities to clients and decision-makers.