At a Glance
- Tasks: Coordinate workflow, assist team members, and ensure performance targets are met.
- Company: Join a dynamic team in a leading financial operations environment.
- Benefits: Competitive salary, training opportunities, and a supportive work culture.
- Why this job: Make impactful decisions while developing your leadership skills in a fast-paced setting.
- Qualifications: Experience in reconciliation, strong communication, and problem-solving abilities required.
- Other info: Great opportunity for career growth in banking operations.
The predicted salary is between 36000 - 60000 ÂŁ per year.
If you are passionate about working in a dynamic environment and dealing with complex inquiries, then this role is for you. As a Payment Lifecycle Analyst in the Payment Operations Team, you will be responsible for ensuring daily production and Key Performance Indicators (KPIs) are met. You will help delegate workflow, assist team members with complex issues, approve team members’ work, lead, motivate, and work with the supervisor on coaching the team’s performance. You will be responsible for making routine and complex business decisions that have both customer and financial impact.
Job responsibilities:
- Coordinates and monitors workflow of unit including gathering statistics for performance indicators; daily and monthly volumes.
- Provides training and all necessary training tools to the team.
- Provides help in completing daily work due to absences and scheduling conflicts with team members to ensure no losses are taken.
- Maintains accounts under clearing standards, monitors accounts daily for “aging” items making sure items are cleared timely and properly.
- Is the first line of escalation for problems, responsible for identifying system issues that impact customers and suggesting solutions.
- Assists Supervisor in tracking daily activity of team members, attendance, vacation and other appointments and completes team member quality assessments on time, providing timely feedback.
- Provides assistance to Supervisor to keep updated procedures on file for all team functions.
Required qualifications, capabilities, and skills:
- Previous Recon experience.
- Strong written and verbal communication and problem-solving skills.
- Leadership skills and the ability to interact with others.
- Good understanding of accounting/reconciliation concepts, RCP policies, and account transaction workflow.
- Strong research and problem-solving skills.
- Knowledge of PC and Microsoft suite of applications.
Preferred qualifications, capabilities, and skills:
- Previous management experience.
- Relevant experience in bank operations and account experience.
Payment Lifecycle Analyst employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payment Lifecycle Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to payment operations and leadership. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've tackled complex issues or improved processes. This will highlight your fit for the Payment Lifecycle Analyst role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Payment Lifecycle Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Payment Lifecycle Analyst role. Highlight your previous recon experience and any leadership roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Share specific examples of how you've dealt with complex inquiries or led a team, so we can see your problem-solving skills in action.
Showcase Your Communication Skills: Since strong written and verbal communication is crucial for this position, make sure your application is clear and concise. Avoid jargon and keep it professional yet approachable, just like we do at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Numbers
As a Payment Lifecycle Analyst, you'll be dealing with KPIs and performance metrics. Brush up on relevant statistics and be ready to discuss how you've met or exceeded these in past roles. This shows you understand the importance of data in driving success.
✨Showcase Your Leadership Skills
Since this role involves delegating workflow and coaching team members, prepare examples of how you've led teams or resolved conflicts. Highlight your ability to motivate others and provide constructive feedback, as this will resonate well with the interviewers.
✨Master the Art of Problem-Solving
Expect to face complex inquiries during the interview. Prepare to discuss specific challenges you've encountered in previous roles and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Familiarise Yourself with Relevant Tools
Since the job requires knowledge of Microsoft applications and reconciliation concepts, make sure you're comfortable discussing these tools. If you've used specific software in the past, mention it and explain how it helped you achieve your goals.