Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive operational control and monitor the health of our Network Management function.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity and inclusion.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by enhancing operational controls and collaborating with diverse teams.
- Qualifications: Relevant experience in financial services, strong analytical skills, and project management capabilities required.
- Other info: We value diversity and provide reasonable accommodations for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
Do you have an understanding of Network Management or are you an experienced control manager? Then you found the right position for you! As an Operations Control Manager within the Network Management team, you will help drive the control agenda and monitor the overall health of the operational control environment within the Network Management function. You will have the opportunity to drive real change in the operational control environment by supporting critical functions and businesses in the design and effective execution of their operational controls, which is critical to our Firm's success.
Job responsibilities
- Cultivate a deep understanding of Network Management and related control policies, procedures and systems.
- Partner with stakeholders, conduct pro-active process, risk and control reviews to identify potential weaknesses or gaps in the control environment and determine root cause of any control breaks identified.
- Ensure that controls are robust, properly designed and operating effectively, essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
- Identify opportunities for development of key control metrics.
- Complete facilitation of key governance activities such as monthly Control Forums and monitoring of adherence to the firm’s standards and policies.
- Identify and escalate issues with a sense of urgency, partnering with the Business and Functions to ensure issues are remediated in a timely manner.
- Complete top-down risk analysis, real-time control issue detection, escalation, root cause analysis and remediation.
- Uphold CORE standards, Risk Assessment Structures and Program deliverables.
- Partner with colleagues across the firm, including Network Management, Compliance & Risk and Audit to deliver consistent and rigorous Risk practices and Control programs.
Required qualifications, capabilities, and skills
- Relevant experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance.
- Proficient in Microsoft Office Suite.
- Proven project management capabilities, managing multiple tasks and providing ongoing management updates until completion.
- Ability to analyse, question and challenge key process functions and identify enhanced control methods for implementation.
Preferred qualifications, capabilities, and skills
- Knowledge of the firm’s Control & Operational Risk Evaluation (CORE) framework and platform.
Operations Control Manager employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Control Manager
✨Tip Number 1
Familiarise yourself with the CORE framework and platform mentioned in the job description. Understanding this will not only help you during interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with professionals in the financial services industry, especially those involved in operational risk management or compliance. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've identified and remediated control issues in previous roles. This will showcase your problem-solving skills and your ability to drive change effectively.
✨Tip Number 4
Stay updated on current trends and challenges in operational risk management. Being knowledgeable about industry developments will help you stand out as a candidate who is genuinely interested in the field.
We think you need these skills to ace Operations Control Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Operations Control Manager. Familiarise yourself with Network Management and the specific control policies and procedures mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in financial services, particularly in controls, audit, or operational risk management. Use specific examples that demonstrate your project management capabilities and your ability to analyse and improve control methods.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the company's needs. Mention your understanding of the CORE framework and how you can contribute to a proactive risk and control culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free from typos, as attention to detail is crucial in this role.
How to prepare for a job interview at JPMorgan Chase & Co.
✨Understand the Control Environment
Make sure you have a solid grasp of the operational control environment and the specific controls relevant to the Network Management function. Familiarise yourself with the firm's Control & Operational Risk Evaluation (CORE) framework, as this will demonstrate your commitment to understanding their processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to identify weaknesses in control environments. Prepare examples from your past experience where you've successfully identified and remediated control issues, showcasing your analytical skills and proactive approach.
✨Showcase Your Stakeholder Management Skills
As an Operations Control Manager, you'll need to partner with various stakeholders. Be ready to discuss how you've effectively collaborated with different teams in the past, highlighting your communication skills and ability to drive change across departments.
✨Demonstrate Project Management Experience
Since the role requires managing multiple tasks and projects, be prepared to talk about your project management capabilities. Share specific examples of projects you've led, focusing on how you ensured timely completion and effective communication throughout the process.
