Merchant Services Business Manager - Vice President

Join our Payments & Commerce Solutions Business Management Team as a Vice President, where you will have the opportunity to develop and manage key Merchant Acquiring initiatives. This role offers a chance to optimize business performance, act as a trusted advisor, and play a core role in interpreting and presenting financial information to the P&CS business. As a Vice President within the Europe, Middle East, and Africa Payments & Commerce Solutions (P&CS) business, you will take on the role of a Merchant Services Business Manager.

Your responsibilities will include improving business performance by implementing key initiatives. You will serve as a trusted advisor to business leads, tasked with identifying, escalating, and mitigating business risks. Furthermore, you will be analyzing financial data to support the attainment of strategic and tactical objectives.

• Support the F&BM VP in delivering business and finance management strategy development, financial analysis, and business management support to the EMEA Merchant Services Leadership.
• Lead production of monthly/quarterly financial and performance reviews, including actuals versus plan and variance analysis.
• Manage the annual budgeting process for both Line of Business and local Legal entities.
• Coordinate reconciliation of various reporting systems across finance and merchant services to ensure accurate reporting.
• Partner with the business to develop key performance metrics tied to transformation efforts and effectively communicate the benefits.
• Collaborate with the business in developing business plans, SIFs, and NBIAs to validate identified benefits.
• Work with the US development team to ensure correct reporting of tech spend and specified business outcomes.
• Support audit, regulatory, and compliance deliverables; drive specific action plans within the Risk Control Self-Assessment (RCSA) framework.
• Assist in coordinating merchant services team activities and prepare materials for town halls, business unit reviews, and employee recognition.
• Manage the Objective Key Results setting process and ongoing reporting of monthly progress.

• Qualified Accountant with experience in FP&A within a complex organization.
• Knowledge of local IFRS and US GAAP, as well as requirements for local legal entity reporting.
• Experience in the Merchant Acquiring/Card Payments space.
• Highly motivated self-starter with excellent time management and prioritization skills.
• High proficiency with Excel and PowerPoint.
• Flexible working style, strong interpersonal skills, and ability to build relationships across all levels and influence key stakeholders.
• Strong analytical and problem-solving skills, capable of analyzing large data sets and presenting conclusions concisely.
• Excellent attention to detail.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.