VP, Customer Experience & Readiness — Fintech Operations in London

VP, Customer Experience & Readiness — Fintech Operations in London

London Full-Time 100000 - 150000 £ / year (est.) No working from home possible
Jpmorgan Chase & Co.

At a Glance

  • Tasks: Lead customer experience strategy and execution across product teams in a dynamic fintech environment.
  • Company: Join Kinexys, a forward-thinking fintech based in London.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape customer experiences.
  • Other info: Collaborate with diverse teams in a fast-paced, regulated industry.
  • Why this job: Make a real impact on customer satisfaction and drive innovation in fintech.
  • Qualifications: Proven leadership skills and a data-driven approach to customer experience.

The predicted salary is between 100000 - 150000 £ per year.

Kinexys, a London-based fintech, seeks a Vice President to lead strategy and execution for customer adoption and readiness across product teams. You’ll partner with Product, Technology, Service and Sales to drive scalable operating motions, measurable outcomes, and enterprise-ready launches in a regulated environment.

The role requires strong leadership of cross-functional teams and a data-driven mindset to improve adoption, satisfaction, and time-to-value for clients.

VP, Customer Experience & Readiness — Fintech Operations in London employer: Jpmorgan Chase & Co.

JPMorgan Chase & Co. is an exceptional employer, offering a dynamic work environment in Bournemouth where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, inclusive team culture, and the opportunity to work with cutting-edge technology in a supportive atmosphere that values continuous improvement and engineering excellence.

Jpmorgan Chase & Co.

Contact Details:

Jpmorgan Chase & Co. Recruitment Team

We think you need these skills to ace VP, Customer Experience & Readiness — Fintech Operations in London

Leadership
Cross-Functional Team Management
Data-Driven Mindset
Customer Adoption Strategy
Product Launch Execution
Regulatory Compliance Knowledge
Operational Efficiency