At a Glance
- Tasks: Design and implement AI/ML models to enhance customer service workflows.
- Company: Join JP Morgan Chase, a leader in transforming digital banking.
- Benefits: Competitive salary, health benefits, and opportunities for remote work.
- Other info: Collaborative and inclusive team environment with strong career growth potential.
- Why this job: Make a real impact in the future of banking with cutting-edge technology.
- Qualifications: Proficiency in Python and experience with ML frameworks required.
The predicted salary is between 60000 - 80000 £ per year.
At JP Morgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. That's why we launched Chase UK to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we have been rapidly expanding our presence in the UK and soon across Europe. We have been building the bank of the future from the ground up, offering you the chance to join us and make a significant impact.
As a Software Engineer III at JPMorgan Chase within the International Consumer Bank, you will play a crucial role in this initiative, dedicated to delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our engineers are naturally solution‑oriented and possess an interest in the financial sector and focus on addressing our customer needs. We work in a team focused on the delivery of a leading‑edge technology stack underpinning our customer servicing capabilities.
We are seeking two talented AI Engineers to join our new AI team dedicated to developing an advanced Agent Assist platform for contact centre agents. You will design, build, and deploy machine learning models and automation solutions, collaborating with backend, Salesforce, and AWS engineers.
Key Responsibilities- Design and implement AI/ML models to automate agent workflows and display tasks
- Collaborate with backend, Salesforce, and AWS engineers to integrate AI solutions
- Optimize model performance and scalability in production environments
- Participate in proof‑of‑concept (POC) initiatives, including internal Agent assist AI tools
- Monitor, evaluate, and improve AI‑driven features based on user feedback and metrics
- Document solutions and contribute to team knowledge sharing
- Research and prototype innovative agent assist features (30% innovation focus)
- Proficiency in Python is mandatory
- Strong experience in ML frameworks (TensorFlow, PyTorch, Scikit‑learn)
- Hands‑on experience with cloud platforms, especially AWS
- Familiarity with RESTful APIs and microservices architecture
- Experience integrating AI solutions with enterprise platforms such as Salesforce and AWS
- Excellent problem‑solving and communication skills
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
- Experience with agent assist or contact centre technologies
- Exposure to automation and workflow optimization
Software Engineer III - AWS in London employer: Jpmorgan Chase & Co.
At JP Morgan Chase, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Software Engineer III, you will have the opportunity to work with cutting-edge technology in a rapidly expanding digital banking environment, while also benefiting from continuous professional development and growth opportunities. Our commitment to innovation and employee well-being makes us a standout choice for those seeking meaningful and rewarding careers in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer III - AWS in London
✨Tip Number 1
Network like a pro! Reach out to current employees at JP Morgan Chase on LinkedIn. A friendly message can go a long way in getting insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Python skills and ML frameworks. We know you’ve got the tech chops, so show them off with real-world examples of your work!
✨Tip Number 3
Don’t just talk about your experience; demonstrate your passion for AI and banking. Share your thoughts on recent trends or innovations in the industry during your conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the JP Morgan Chase team.
We think you need these skills to ace Software Engineer III - AWS in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your proficiency in Python and any relevant experience with AWS, ML frameworks, and AI solutions. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background aligns with our goals at JP Morgan Chase. Show us your passion for technology and the financial sector!
Showcase Your Projects:If you've worked on any projects related to AI, machine learning, or cloud technologies, make sure to mention them. We love seeing real-world applications of your skills, so don’t hold back on sharing your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at JP Morgan Chase!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially Python and AWS. Brush up on your knowledge of ML frameworks like TensorFlow and PyTorch, as these will likely come up during technical discussions.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex problems, particularly in AI or machine learning contexts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your thought process.
✨Collaborate and Communicate
Since the role involves working with diverse teams, be ready to demonstrate your collaboration skills. Share experiences where you’ve successfully worked with others, especially in cross-functional teams involving backend or Salesforce engineers.
✨Stay Curious and Innovative
JP Morgan Chase values a curious mindset, so come prepared with questions about their current projects or future innovations in AI. Show your enthusiasm for learning and how you can contribute to their mission of transforming digital banking.
