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- Tasks: Ensure system reliability and application ownership at a leading financial institution.
- Company: Join JPMorgan Chase, one of the world's largest and most iconic financial institutions.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact by solving business problems with cutting-edge technology.
- Qualifications: 2+ years in software engineering and coding experience in Java, Python, or .Net.
- Other info: Dynamic role with excellent career advancement opportunities in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Play a key role in ensuring both system reliability and application ownership at one of the world’s most iconic and largest financial institutions. As an Associate in Application Owner Support & Site Reliability Engineering at JPMorgan Chase within ASF Technology, you will have a blended role, equally focused on application ownership and site reliability engineering. You will leverage technology and software engineering best practices to solve business problems, ensure system reliability, and maintain application health. You will ensure applications comply with internal policies, regulatory requirements, and audit standards.
Job responsibilities:
- Execute small to medium projects independently, and collaborate with cross-functional teams to deliver larger initiatives.
- Analyze, triage, and resolve incidents, including violations from defined policies, working with stakeholders to ensure timely root cause analysis and resolution.
- Assist the AO in managing the lifecycle of applications, including onboarding, upgrades, and decommissioning.
- Plan and manage audits and other business-critical events, ensuring all requirements and deadlines are met.
- Maintain and update application documentation, runbooks, and support guides.
- Maintain and monitor application health, ensuring systems are running with accurate and up-to-date data.
- Track and report on application health, usage, and performance metrics.
- Implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis.
- Proactively identify and eliminate manual toil through systems engineering or application code updates.
- Support change management, release coordination, and deployment activities.
- Participate in on-call rotation and coverage planning, including support for holidays and special events.
- Support the AO in risk assessments, control testing, and remediation activities.
- Ensure timely completion of required attestations, certifications, and compliance documentation.
Required Qualifications, Capabilities, and Skills:
- Formal training or certification in software engineering concepts and 2+ years of applied experience.
- Ability to code in at least one programming language (Java, Python, .Net).
- Familiarity with site reliability concepts, principles, and practices.
- Experience with at least one database and SQL queries.
- Knowledge of observability, monitoring, and alerting tools (e.g., Grafana, Dynatrace, Prometheus, Datadog, Splunk).
- Experience with containers or common server OS (Linux, Windows).
- Understanding of CI/CD tools (Jenkins, GitLab, Terraform).
- Strong stakeholder management and communication skills; ability to work collaboratively across teams.
- Experience in incident management, root cause analysis, and process improvement.
Preferred Qualifications, Capabilities, and Skills:
- General knowledge of the financial services industry.
- Experience maintaining cloud-based infrastructure.
- Experience in audit planning, regulatory event management, or application ownership.
Software Engineer II, Application Owner Support & SRE, Agency Securities Finance in London employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer II, Application Owner Support & SRE, Agency Securities Finance in London
✨Tip Number 1
Network like a pro! Reach out to folks in your desired field, especially those at JPMorgan Chase. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or GitHub with projects that highlight your coding chops, make sure to share it. Real-world examples of your work can speak volumes.
✨Tip Number 3
Prepare for the interview like it’s the Super Bowl! Research the company, understand their tech stack, and be ready to discuss how your experience aligns with their needs. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Software Engineer II, Application Owner Support & SRE, Agency Securities Finance in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Software Engineer II role. Highlight your experience with application ownership and site reliability engineering, as well as any relevant projects you've worked on that align with the job description.
Showcase Your Skills: Don’t forget to mention your coding skills in languages like Java or Python, and your familiarity with tools like Grafana or Datadog. We want to see how you can leverage technology to solve business problems, so be specific about your technical expertise!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and achievements. Remember, we’re looking for clarity in communication just as much as technical skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Tech Stack
Make sure you’re well-versed in the programming languages and tools mentioned in the job description, like Java, Python, and SQL. Brush up on your knowledge of observability and monitoring tools such as Grafana or Datadog, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled incidents or resolved issues in previous roles. Highlight your experience with root cause analysis and how you’ve improved processes. This will demonstrate your ability to handle the responsibilities of application ownership and site reliability engineering.
✨Understand the Financial Sector
Familiarise yourself with the basics of the financial services industry, especially if you have any experience in it. Being able to speak about industry-specific challenges and regulations can set you apart from other candidates and show that you’re genuinely interested in the role.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask your interviewers. This could be about their approach to incident management or how they measure application health. It shows that you’re engaged and eager to understand how you can contribute to their team.
