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For Companies At a Glance
- Tasks: Shape and deliver exciting credit card offers that drive customer engagement and profitability.
- Company: Join a leading financial services company with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by creating compelling propositions in the dynamic credit card market.
- Qualifications: Experience in unsecured lending products and strong analytical skills required.
- Other info: Collaborative environment with opportunities to influence senior stakeholders.
The predicted salary is between 48000 - 72000 £ per year.
About the Role
As Proposition Manager for our UK Credit Card business, you will shape and deliver compelling card offers that drive acquisition, engagement, profitability and exceptional customer outcomes. You’ll partner closely with Finance, Commercial, Credit Risk, Product and broader cross-functional teams to turn customer insights, market analysis and strong unit economics into differentiated propositions that meet regulatory standards and business targets.
Key Responsibilities
- Product Strategy & Roadmap– Define, prioritize and own the end-to-end Credit Card proposition backlog for the UK market– Translate customer needs, competitive landscape and financial objectives into a clear multi-year roadmap
- Commercial & Financial Performance– Set pricing and promotional structures to achieve annual new-business and profitability targets– Collaborate with Finance, Credit and Commercial teams to model unit economics, track P&L impact and optimize margin
- Risk & Compliance Management– Partner with Credit Risk and Legal to ensure propositions comply with UK unsecured-lending regulations– Monitor Customer Outcome Indicators and risk metrics to identify emerging issues and mitigate potential harms
- Market & Customer Insights– Conduct primary and secondary market research, competitor benchmarking and ongoing customer feedback analysis– Use data-driven insights to identify new or iterate on existing features, messaging and channel strategies that improve customer satisfaction
- Cross-Functional Leadership– Lead product-lifecycle activities including discovery, ideation, requirements definition and post-launch value management– Influence senior stakeholders through concise briefings, presentations and business cases
Required Qualifications & Skills
- In-depth knowledge of unsecured-lending products and the UK credit-card market
- Demonstrated expertise in risk management across credit, conduct and operational dimensions
- Solid understanding of UK regulatory framework for unsecured lending (., CONC, CCA)
- Analytical and strategic thinking: Ability to analyze data, interpret trends, and translate strategy into actionable plans and initiatives.
- Commercial acumen with a track record of developing and managing profitable propositions
- Excellent verbal and written communication—able to simplify complex ideas for diverse audiences
- Proven success leading product-life-cycle processes within a matrixed, multi-stakeholder environment
- Exceptional influencing skills with senior leaders and governance forums
Preferred Experience
- 5+ years in proposition management, commercial strategy or marketing of financial services products
- Experience working in or alongside credit-risk and compliance functions
Product & Proposition Lead - Credit Cards in London employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Proposition Lead - Credit Cards in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products thoroughly. Understand their credit card offerings and be ready to discuss how your skills can help shape compelling propositions that drive customer engagement.
✨Tip Number 3
Showcase your analytical skills! Be prepared to discuss how you've used data-driven insights in past roles to improve product strategies or customer satisfaction. This will demonstrate your fit for the role and your understanding of the market.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Product & Proposition Lead - Credit Cards in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product & Proposition Lead. Highlight your experience in unsecured lending and any relevant projects that showcase your ability to drive acquisition and profitability.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've shaped product strategies or improved customer outcomes in the past.
Showcase Your Analytical Skills: Since this role requires strong analytical thinking, include examples of how you've used data to inform decisions or develop propositions. We love seeing how you can turn insights into action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the UK credit card market and unsecured lending products. Familiarise yourself with recent trends, key competitors, and regulatory standards. This will not only help you answer questions confidently but also demonstrate your genuine interest in the role.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've used data-driven insights in previous roles. Think of specific examples where your analytical skills led to successful product strategies or improved customer outcomes. This will highlight your ability to translate complex data into actionable plans, which is crucial for this position.
✨Prepare for Cross-Functional Collaboration Questions
Since the role involves working closely with various teams, be ready to share experiences where you've successfully collaborated across functions. Highlight your influencing skills and how you've navigated challenges in a matrixed environment. This will show that you can lead product lifecycle activities effectively.
✨Practice Simplifying Complex Ideas
Given the need for excellent communication skills, practice explaining complex concepts in simple terms. You might be asked to present a product idea or strategy during the interview, so being able to convey your thoughts clearly to diverse audiences will set you apart from other candidates.
