Payment Lifecyle Manager Senior Associate in London

Exciting opportunity to join the Cost and Commission Services team and grow your career as a Payment Lifecycle Manager

As a Payments Lifecycle Manager Senior Associate in the Cost & Commission Services (CCS) group, you will be a part of a group of specialized individuals focused on managing JP Morgan\’s annual trading-related expenses, including commissions and receivables. You will be responsible for reviewing end to end processes, implementing robust controls, documentation and improving efficiency relating to the management of trading expenses. You will have the opportunity to work with global functions and stakeholders, using your influence to contribute to key areas of importance such as payment processes and controls, savings initiatives, reconciliations, cost accruals and allocations.

The Cost and Commission Services (CCS) group plays a pivotal role in managing J.P. Morgan\’s annual trading-related expenses, including commissions and receivables. Key CCS responsibilities include the business design and build-out of the technology strategy and infrastructure required to calculate global cross-asset class execution costs, covering the end-to-end trade lifecycle. The team also facilitates transparency and analytics, accurate financial allocation, invoice reconciliation and substantiation, as well as cost reduction strategies.

Job responsibilities

Review and document CCS Operating Models and procedures with a focus on controls

Partner with CCS process owners and supporting stakeholders to identify control gaps and create plans to address areas of risk

Create and manage a suite of documentation detailing CCS span of control

Partner with Operations Risk & Control Management to ensure adherence to firm-wide guidelines

Document project progress and present to global stakeholders

Collate metrics to measure, mitigate, monitor and report risk

Identify areas of inefficiency for process improvement and support the change management agenda

Seek out opportunities to leverage AI to enhance and remove operational risk from processes

Understand stakeholder requirements and create Strategic & Tactical solutions to solve the problem using automation & AI tools

Required qualifications, capabilities and skills

Experience within a banking organization or a similar financial services institution

Experience managing controls and documenting processes

Intermediate / Advanced analytical skills with proficiency in MS Office (Excel, Power point, Projects)

Track record of business analysis, project management and partner engagement skills

Alteryx, Python and Tableau experience required

Business Analyst skillset, with strong analytical, interpersonal, oral and written communication skills

Skillful at evaluating and improving processes, synthesizing information to reach logical conclusions and documenting and presenting findings

Self-motivation and ability to work with minimal supervision within a team structure

Minimum Bachelor\’s Degree or equivalent required

Preferred qualifications, capabilities and skills

Audit experience desirable

Experience with executing Transformation and/or Change Management initiatives beneficial

Knowledge of the trade and execution cost lifecycle beneficial

Knowledge of the software delivery lifecycle beneficial

Knowledge of trading flows beneficial

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