At a Glance
- Tasks: Support media operations by managing vendor processes and ensuring financial accuracy.
- Company: Join a global marketing organisation focused on operational excellence.
- Benefits: Gain valuable experience, develop skills, and work in a dynamic environment.
- Other info: Collaborative team culture with opportunities for growth and learning.
- Why this job: Make a real impact by improving workflows and ensuring compliance in media operations.
- Qualifications: Bachelor’s degree in Marketing or Business; strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Interested in helping a global marketing organization run smarter, stronger, and more controlled media operations? In this role, you’ll help ensure our media programs are executed with operational excellence—supporting vendor governance, financial processing, and control execution that enable teams to move quickly and responsibly. You’ll partner closely with colleagues across Finance, Sourcing, Legal, and Controls to keep processes clear, compliant, and auditable. If you enjoy improving how work gets done and bringing structure to complex workflows, this role offers meaningful impact and visibility.
The Media Operations Manager (Associate) supports the day-to-day operating rhythm of the media function by managing vendor processes, enabling accurate invoice processing, maintaining audit-ready records, executing established controls, and improving workflows and documentation. The role is essential to delivering effective media campaigns with strong governance, timely financial processing, and clear operational accountability.
Job Responsibilities
- Lead media vendor onboarding, due diligence coordination, contract administration updates, performance tracking, renewals, and terminations.
- Process and track media invoices end-to-end, including three-way matching (PO/IO/invoice) and accurate coding.
- Validate delivery against contracted terms and resolve invoice discrepancies with internal and external partners.
- Maintain complete and audit-ready campaign and vendor records, including naming conventions, retention standards, and centralized repository practices.
- Execute defined media controls on schedule (for example, pre-flight approvals, budget caps, and delivery reconciliation).
- Document control evidence and track exceptions through remediation and closure.
- Serve as the media point of contact for internal audit requests, walkthrough coordination, sample/evidence compilation, and finding remediation tracking.
- Perform monthly spend reconciliations against plan and delivery, and produce vendor spend and variance reporting.
- Escalate operational risks, control gaps, and recurring issues promptly with clear actions and owners.
- Improve processes by updating standard operating procedures (SOPs) and training teams on documentation and control requirements.
- Support governance activities related to brand safety and ad operations processes.
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree in Marketing, Business, or a related field.
- Experience in controls, governance, compliance, risk management, or related operational disciplines.
- Ability to manage vendor and financial workflows with strong attention to detail and follow-through.
- Strong written and verbal communication skills, including the ability to partner across multiple teams.
- Experience using Jira, Confluence, or similar workflow/documentation platforms.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications, Capabilities, and Skills
- Experience supporting media operations, marketing operations, or advertising operations.
- Familiarity with purchase orders, insertion orders, and invoice matching/reconciliation practices.
- Experience preparing audit evidence packages and supporting audit walkthroughs.
- Experience improving processes through workflow automation and documentation (SOPs, controls checklists).
- Comfort working with reporting and reconciliation in spreadsheets and/or dashboards.
Media Operations Associate in London employer: Jpmorgan Chase & Co.
Join a dynamic global marketing organisation that prioritises operational excellence and fosters a collaborative work culture. As a Media Operations Associate, you will benefit from comprehensive training and growth opportunities while contributing to impactful media campaigns. With a focus on innovation and process improvement, this role offers a unique chance to enhance your skills in a supportive environment that values compliance and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Media Operations Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its media operations. Understand their values and how they run their campaigns. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Media Operations Associate in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Media Operations Associate role. Highlight any experience you have with vendor management, financial processing, and compliance. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about media operations and how you can bring structure to complex workflows. Let us know how you can help us run smarter and stronger!
Showcase Your Communication Skills:Since this role involves partnering with various teams, make sure to highlight your strong written and verbal communication skills. We love candidates who can collaborate effectively across departments, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Good luck!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Media Operations
Make sure you brush up on the basics of media operations and vendor management. Understand the key processes like invoice matching and contract administration, as these will likely come up in your interview. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the concepts but have practical knowledge too.
✨Showcase Your Attention to Detail
In this role, attention to detail is crucial. Prepare to discuss how you've managed complex workflows or maintained audit-ready records in previous positions. Bring examples of how your meticulous nature has helped improve processes or resolve discrepancies, as this will demonstrate your fit for the role.
✨Communicate Clearly and Confidently
Since you'll be partnering with various teams, strong communication skills are a must. Practice articulating your thoughts clearly and concisely. You might want to prepare a few scenarios where you successfully collaborated with different departments, highlighting your ability to bridge gaps and keep everyone on the same page.
✨Be Ready to Discuss Process Improvements
The job involves improving workflows and documentation, so come prepared with ideas or examples of how you've enhanced processes in the past. Whether it’s through automation or updating standard operating procedures, showing that you can think critically about operational efficiency will set you apart from other candidates.
