Lead Software Engineer – SaaS in London

As a Lead Software Engineer at JPMorgan Chase within the Technology and Digital Solutions division, you will drive the design, integration, and operational excellence of enterprise-wide external collaboration platforms. This role provides a unique opportunity to influence the future of digital collaboration across the organization and lead the transformation of how we engage with external partners.

Key Responsibilities

• Define strategic direction, oversee implementation, and ensure the success of platforms such as Virtual Data Rooms (VDRs)—including Intralinks, SyndTrak/LendAmend, DebtDomain, Finsight, Box.com, NetRoadshow, Datasite, StructuredFN, and Open Exchange—as well as broader SaaS solutions like Microsoft 365, Slack, and Google Workspace.
• Collaborate closely with engineering, security, and business teams to ensure these platforms are secure, compliant, and optimized for productivity and seamless external collaboration.
• Design, implement, and maintain resilient collaboration solutions that support secure external sharing and cross-organizational workflows.
• Manage identity and access configurations for external users, including Entra ID (Azure AD B2B), OAuth 2.0 flows, and conditional access policies.
• Evaluate and onboard new SaaS collaboration tools (e.g., VDRs, client portals) in line with security and compliance requirements.
• Conduct root cause analysis and implement fixes for recurring issues to improve platform reliability.
• Collaborate with cross-functional teams to deliver secure, scalable, and user-friendly collaboration experiences.
• Contribute to proof‐of‐concepts and pilot initiatives that enhance external collaboration capabilities.
• Understand concepts for federated authentication via platforms such as Google Identity & Microsoft Entra ID.

Required Qualifications, Capabilities & Skills

• Formal training or certification on SaaS collaboration platforms concepts and proficient advanced experience.
• Strong hands‐on experience with Microsoft 365 B2B collaboration and external sharing, Google Identity / Workspace, and Virtual Data Rooms (e.g., Box.com, Intralinks, Datasite, Firmex, Debtdomain).
• PowerShell and/or Python scripting, Microsoft Graph API and/or Google APIs, Entra ID (Azure AD), app registration, and identity federation.
• OAuth 2.0 and secure authentication practices.
• Experience supporting large‐scale, hybrid collaboration environments with a focus on uptime, security, and user experience.
• Familiarity with enterprise IT operations, change control, and incident management.
• Experience managing a small team of technologists.

Preferred Qualifications, Capabilities & Skills

• Experience with modern development frameworks (e.g., Node.js, React, Java, or C#).
• Exposure to cloud‐native architectures and serverless computing.
• Experience with monitoring and observability tools (e.g., Azure Monitor, Splunk, Datadog).
• Passion for building inclusive, secure, and high‐performing collaboration environments.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‐class business in a first‐class way approach to serving clients drives everything we do. We strive to build trusted, long‐term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.