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- Tasks: Conduct research to enhance digital product user experiences and drive impactful decisions.
- Company: Join a forward-thinking team focused on user experience and continuous learning.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Shape the future of digital products while working with innovative research methods.
- Qualifications: Experience in user experience research and strong quantitative analysis skills.
- Other info: Dynamic role with opportunities for growth and collaboration across diverse teams.
The predicted salary is between 36000 - 60000 £ per year.
Join us and apply your research skills to understanding digital product users and driving decisions which make those products better for our users. As an Associate in Experience Research in the Behavioral Insights Team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and digital product delivery, you will design and execute research to uncover valuable insights into the wants, needs, and abilities of our users. Apply your advanced knowledge of quantitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams — your work will drive effective product decisions across the firm. You will join a research team with a culture of continuous learning, which will benefit from your thought leadership and expertise.
Job responsibilities
- Partner closely with colleagues across product, design and technology to design and execute research projects which inform strategy and decision-making.
- Analyze and interpret data using advanced quantitative methods and translate insights into actionable recommendations to enhance user experience.
- Define relevant metrics and facilitate their implementation to provide meaningful insights about product performance and user experience.
- Advise colleagues on what to measure about user experience, both by tracking user behavior and by running user surveys.
- Monitor industry trends in user experience research methods and incorporate innovative techniques to maintain a competitive edge in the market.
- Collaborate with others as part of a culture of continuous learning and knowledge sharing within the user experience team.
Required qualifications, capabilities, and skills
- Formal experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on quantitative research methods.
- Proven ability to conduct various research techniques, such as surveys, A/B tests and statistical modelling, to derive actionable insights to inform product decisions.
- Experience in collaborating with cross-functional teams, including product managers, UX designers and developers, to propel user-centric decision-making and inform product prioritization.
- Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs.
- Experience analyzing and visualizing data using Python or R, focused on developing reproducible analytical pipelines.
- Experience synthesizing large datasets from different sources to derive meaningful insights.
- Experience distilling complex research findings into actionable insights and to communicate insights effectively to audiences with different levels of seniority and familiarity with research.
Preferred qualifications, capabilities, and skills
- Advanced degree (e.g., MSc, PhD) in data science, behavioral science, social psychology, statistics, or another related field.
- Experience with advanced statistical methods (e.g., longitudinal analysis, multi-level modeling, AI/ML techniques).
- Experience using experimental and quasi-experimental designs.
- Familiarity with Tableau and/or Adobe Analytics.
Experience Research Associate - DXD QUANTS in London employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Research Associate - DXD QUANTS in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your research projects and insights. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to user experience research. We recommend using the STAR method to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Experience Research Associate - DXD QUANTS in London
Some tips for your application 🫡
Show Off Your Research Skills: Make sure to highlight your experience with quantitative research methods in your application. We want to see how you've used these skills to drive product decisions and improve user experiences.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific requirements of the Experience Research Associate role. We love seeing how your unique background fits into our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the insights and experiences that matter most.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Research Methods
Make sure you brush up on your knowledge of generative and evaluative user experience research methods. Be ready to discuss how you've applied quantitative techniques like A/B testing or statistical modelling in past projects. This will show that you can hit the ground running!
✨Showcase Your Collaboration Skills
Since this role involves working closely with product managers, UX designers, and developers, prepare examples of how you've successfully collaborated with cross-functional teams. Highlight specific projects where your input made a difference in user-centric decision-making.
✨Prepare for Data Analysis Questions
Expect questions about your experience with data analysis tools like Python or R. Be ready to explain how you've synthesised large datasets and visualised data to derive insights. Practising how to communicate complex findings simply will also be a big plus!
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in user experience research methods. Be prepared to discuss innovative techniques you've come across and how they could be applied to enhance user experience at the company. This shows your commitment to continuous learning and improvement.
