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For Companies At a Glance
- Tasks: Lead innovative design initiatives to enhance user experiences across enterprise products.
- Company: Join a forward-thinking company focused on digital enablement and user-centric solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of user experience while mentoring the next generation of designers.
- Qualifications: 10+ years in user experience design with a strong portfolio showcasing impactful work.
- Other info: Collaborative environment that values inclusivity and diverse perspectives.
The predicted salary is between 72000 - 108000 £ per year.
Shape the future of our enterprise user experiences with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President in Digital Enablement, you will play a pivotal role in shaping the user experience across our internal enterprise-wide products and services. Leveraging your deep knowledge of design and research practices to lead strategically important, whole of bank, cross-line of business initiatives and develop innovative solutions that align with business requirements and user needs.
As a subject matter expert, you will collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall experience for our many thousands of clients and users.
Job responsibilities
- Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas.
- Diagram user experience flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.
- Work with a cross-functional team of designers, copywriters, researchers to collaborate on desired user outcomes and designs.
- Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion.
- Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.
- Analyze trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across the platforms we support.
Proven experience designing complex B2B / enterprise or fintech SaaS products (multi‑persona, roles/permissions, complex systems and environments). Portfolio showing depth in problem framing, systems thinking, workflow optimisation, and measurable impact (not only final screens). Strength in simplifying complicated information and processes into elegant experiences. Ability to reconcile competing stakeholder needs (compliance vs. speed, configurability vs. simplicity). Fluency in modern web & mobile patterns; awareness of technical constraints (APIs, microservices, data latency, security). Experience leveraging product analytics (funnels, cohort, event models) to guide design decisions and inform research activities. Design system usage and contribution experience.
Required qualifications, capabilities, and skills
- 10+ years of experience or equivalent expertise in user experience design, strategic design or similar roles.
- Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes.
- Demonstrated ability in translating complicated nebulous concepts into tangible and understandable artefacts.
- Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions.
- Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making.
- Exceptional attention to detail.
- Experience working on large scale digital experience transformations or zero-to-one design and build programs.
- Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience.
Preferred qualifications, capabilities, and skills
- Design leadership or managerial experience.
- Facilitation skills.
Experience Design Vice President in London employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Design Vice President in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend design meetups, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work, especially projects that demonstrate your experience in inclusive design and complex systems. A strong portfolio can speak volumes about your capabilities.
✨Tip Number 3
Prepare for interviews by practising common design scenarios and case studies. Be ready to discuss how you’ve tackled challenges in previous roles, particularly around user experience and collaboration with cross-functional teams.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can shape the future of user experiences. Your next big opportunity could be just a click away!
We think you need these skills to ace Experience Design Vice President in London
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 10+ years of experience in user experience design. We want to see how you've tackled complex projects and what innovative solutions you've developed that align with business needs and user insights.
Craft a Compelling Portfolio: Your portfolio should not just be pretty pictures; it needs to demonstrate your depth in problem framing and systems thinking. Include examples of your work that show measurable impact and how you've simplified complicated information into elegant experiences.
Emphasise Inclusivity and Accessibility: We value diversity and inclusion, so make sure to mention your experience with inclusive design practices. Share how you've incorporated diverse perspectives into your design solutions and how you’ve mentored others in this area.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role in shaping user experiences at StudySmarter!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Design Principles
Before the interview, brush up on your knowledge of design principles, especially around inclusive design and accessibility. Be ready to discuss how you've applied these in past projects, as this role heavily emphasises creating user-friendly experiences for diverse audiences.
✨Showcase Your Portfolio Effectively
Prepare to present your portfolio in a way that highlights your problem-solving skills and the impact of your designs. Focus on showcasing complex B2B or fintech projects, detailing your thought process from initial concept to final execution, and how you reconciled competing stakeholder needs.
✨Collaborate and Communicate
Since this role involves working with cross-functional teams, practice articulating your design decisions clearly. Think about examples where you collaborated with designers, researchers, and developers, and be ready to discuss how you fostered a culture of inclusivity and mentorship.
✨Stay Updated on Trends
Familiarise yourself with the latest trends in user experience design, particularly in the fintech space. Be prepared to discuss how you’ve used data insights and product analytics to inform your design decisions, and how you can leverage these trends to shape future user experiences.
