At a Glance
- Tasks: Manage HR investigations, ensuring fairness and adherence to protocols while enhancing employee experience.
- Company: Join a global leader committed to respect and integrity in the workplace.
- Benefits: Competitive salary, professional development, and opportunities for global collaboration.
- Other info: Dynamic role with excellent career growth potential in a complex, global environment.
- Why this job: Make a real impact by driving process improvements and fostering a positive work culture.
- Qualifications: Experience in HR investigations and strong knowledge of EMEA employment laws required.
The predicted salary is between 60000 - 80000 £ per year.
Are you passionate about fostering a culture of respect and integrity? Our EMEA Employee Relations team is seeking candidates with proven employee relations experience to join the Investigations team. As an ER partner in Investigations, you will manage HR‑led investigations from start to finish by handling complaints, formal grievances, disciplinaries and appeal processes whilst ensuring adherence to internal protocols and regulatory requirements and effectively managing the experience of all parties involved. This role provides the opportunity to partner globally, manage regional differences, and drive process improvements that enhance stakeholder satisfaction.
Job Responsibilities
- Manage HR‑led investigations, including scoping, planning, conducting fact‑find interviews, gathering/reviewing documentary evidence, assessing findings and producing detailed and balanced investigation summaries and determining outcomes;
- Investigate potential breaches of the firm’s Code of Conduct, such as alleged discrimination and harassment.
- Disposition investigations led by other control partners and manage outcomes.
- Partner with Independent Hearing Managers when required for formal grievance, disciplinary and appeal processes.
- Ensure a balance of risk mitigation, engagement, and fairness.
- Collaborate globally to understand regional differences and execute locally.
- Identify opportunities for process improvement to enhance the employee experience.
- Document all cases using the firm’s case management system following operational and regulatory standards.
- Manage legal, reputational, and regulatory risk in partnership with EMEA HR Legal.
- Manage stakeholders, ensuring awareness of risk profiles and outcomes.
- Close out cases, including providing feedback and coaching to involved parties and stakeholders.
Required Qualifications, Capabilities, and Skills
- Experience in managing HR/ER matters in investigations or an ER case management function.
- Expert knowledge of EMEA employment laws and regulations.
- Understanding of financial and HR‑related industry trends.
- Risk and control mindset with protocol adherence for investigations.
- Ability to apply technical knowledge and business acumen to determine solutions.
- Strong analytical skills with strategic insights.
- Ability to work in a global, matrixed, and complex business environment.
- Strong organizational and time management skills as well as excellent verbal and written communication skills.
- Ability to work effectively in a team and collaboratively across regions.
- Proven ability to execute superior judgment to identify and mitigate risks and ability to make sound decisions under pressure and in tight timeframes.
- Proficiency in taking ownership and driving stakeholders towards resolution.
Preferred Qualifications, Capabilities, and Skills
- Previous experience in a global or matrixed organization.
- Familiarity with HR analytics tools and software.
- Familiarity with Large Language models.
- Knowledge of industry‑specific HR trends and practices.
ER Investigations Partner, EMEA in London employer: Jpmorgan Chase & Co.
As an ER Investigations Partner in EMEA, you will thrive in a dynamic work culture that prioritises respect and integrity, offering you the chance to make a meaningful impact on employee relations. Our commitment to employee growth is evident through continuous learning opportunities and a collaborative environment that values diverse perspectives. With a focus on process improvement and stakeholder satisfaction, this role not only enhances your professional skills but also contributes to a positive workplace culture across the region.
StudySmarter Expert Advice🤫
We think this is how you could land ER Investigations Partner, EMEA in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and employee relations field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about respect and integrity, think of examples from your past experiences that showcase these qualities. We want to see how you handle tough situations with fairness and professionalism.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to investigations and employee relations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace ER Investigations Partner, EMEA in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your employee relations experience and any relevant investigations you've managed. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about fostering a culture of respect and integrity. Share specific examples of how you've handled HR-led investigations in the past, and let us know why you want to join StudySmarter.
Showcase Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples of how you've used these skills in previous roles. Whether it's assessing findings or managing risk, we want to see how you approach problem-solving!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Stuff
Make sure you brush up on EMEA employment laws and regulations. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you understand the nuances that come with managing HR-led investigations.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed investigations or employee relations matters. Highlight how you handled complaints, grievances, or disciplinary actions, and be ready to discuss the outcomes and what you learned from those experiences.
✨Demonstrate Your Analytical Skills
Be prepared to talk about how you assess findings and produce balanced investigation summaries. You might even want to bring a sample of your work (if confidentiality allows) to illustrate your analytical approach and attention to detail.
✨Engage with Stakeholders
Think about how you would manage stakeholder relationships in your role. Be ready to discuss strategies for ensuring awareness of risk profiles and outcomes, and how you would provide feedback and coaching to involved parties. This shows you can balance engagement with risk mitigation.
