Employee Relations Partner – Investigations, EMEA in London

Employee Relations Partner – Investigations, EMEA in London

London Full-Time 60000 - 80000 € / year (est.) No home office possible
Jpmorgan Chase & Co.

At a Glance

  • Tasks: Manage HR investigations, ensuring fairness and adherence to protocols while enhancing employee experience.
  • Company: Join a global leader committed to respect and integrity in the workplace.
  • Benefits: Competitive salary, professional development, and opportunities for global collaboration.
  • Other info: Dynamic role with excellent career growth potential in a complex, global environment.
  • Why this job: Make a real impact by driving process improvements and fostering a positive work culture.
  • Qualifications: Experience in HR investigations and strong knowledge of EMEA employment laws required.

The predicted salary is between 60000 - 80000 € per year.

Are you passionate about fostering a culture of respect and integrity? Our EMEA Employee Relations team is seeking candidates with proven employee relations experience to join the Investigations team. As an ER partner in Investigations, you will manage HR‑led investigations from start to finish by handling complaints, formal grievances, disciplinaries and appeal processes whilst ensuring adherence to internal protocols and regulatory requirements and effectively managing the experience of all parties involved. This role provides the opportunity to partner globally, manage regional differences, and drive process improvements that enhance stakeholder satisfaction.

Job Responsibilities

  • Manage HR‑led investigations, including scoping, planning, conducting fact‑find interviews, gathering/reviewing documentary evidence, assessing findings and producing detailed and balanced investigation summaries and determining outcomes;
  • Investigate potential breaches of the firm’s Code of Conduct, such as alleged discrimination and harassment.
  • Disposition investigations led by other control partners and manage outcomes.
  • Partner with Independent Hearing Managers when required for formal grievance, disciplinary and appeal processes.
  • Ensure a balance of risk mitigation, engagement, and fairness.
  • Collaborate globally to understand regional differences and execute locally.
  • Identify opportunities for process improvement to enhance the employee experience.
  • Document all cases using the firm’s case management system following operational and regulatory standards.
  • Manage legal, reputational, and regulatory risk in partnership with EMEA HR Legal.
  • Manage stakeholders, ensuring awareness of risk profiles and outcomes.
  • Close out cases, including providing feedback and coaching to involved parties and stakeholders.

Required Qualifications, Capabilities, and Skills

  • Experience in managing HR/ER matters in investigations or an ER case management function.
  • Expert knowledge of EMEA employment laws and regulations.
  • Understanding of financial and HR‑related industry trends.
  • Risk and control mindset with protocol adherence for investigations.
  • Ability to apply technical knowledge and business acumen to determine solutions.
  • Strong analytical skills with strategic insights.
  • Ability to work in a global, matrixed, and complex business environment.
  • Strong organizational and time management skills as well as excellent verbal and written communication skills.
  • Ability to work effectively in a team and collaboratively across regions.
  • Proven ability to execute superior judgment to identify and mitigate risks and ability to make sound decisions under pressure and in tight timeframes.
  • Proficiency in taking ownership and driving stakeholders towards resolution.

Preferred Qualifications, Capabilities, and Skills

  • Previous experience in a global or matrixed organization.
  • Familiarity with HR analytics tools and software.
  • Familiarity with Large Language models.
  • Knowledge of industry‑specific HR trends and practices.

Employee Relations Partner – Investigations, EMEA in London employer: Jpmorgan Chase & Co.

As an Employee Relations Partner in Investigations at our EMEA office, you will thrive in a dynamic work culture that prioritises respect, integrity, and employee satisfaction. We offer comprehensive benefits, opportunities for professional growth, and a collaborative environment where your expertise in HR-led investigations will be valued and impactful. Join us to make a meaningful difference while working alongside a diverse team committed to excellence in employee relations.

Jpmorgan Chase & Co.

Contact Detail:

Jpmorgan Chase & Co. Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Employee Relations Partner – Investigations, EMEA in London

Tip Number 1

Network like a pro! Reach out to current or former employees in the Employee Relations field, especially those who have worked in investigations. They can provide insider tips and might even refer you directly to hiring managers.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of EMEA employment laws and regulations. We want you to showcase your expertise, so be ready to discuss how you've handled similar situations in the past.

Tip Number 3

Don’t just apply anywhere; focus on roles that align with your skills and interests. Use our website to find positions that excite you and match your experience in managing HR-led investigations.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.

We think you need these skills to ace Employee Relations Partner – Investigations, EMEA in London

Employee Relations Experience
HR-led Investigations Management
Knowledge of EMEA Employment Laws
Risk Mitigation
Analytical Skills
Communication Skills
Organizational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Employee Relations Partner role. Highlight your HR-led investigations experience and any relevant knowledge of EMEA employment laws to catch our eye!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for fostering a culture of respect and integrity, and explain how your background makes you the perfect fit for our Investigations team.

Showcase Your Analytical Skills:We love candidates who can think critically! In your application, provide examples of how you've used your analytical skills to manage investigations or resolve complex HR issues. This will demonstrate your strategic insights.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!

How to prepare for a job interview at Jpmorgan Chase & Co.

Know Your Stuff

Make sure you brush up on EMEA employment laws and regulations. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you understand the nuances that come with managing HR-led investigations.

Showcase Your Experience

Prepare specific examples from your past roles where you've successfully managed investigations or employee relations matters. Highlight how you handled complaints, grievances, or disciplinary actions, and be ready to discuss the outcomes and what you learned from those experiences.

Demonstrate Your Analytical Skills

Be prepared to talk about how you assess findings and produce balanced investigation summaries. You might even want to bring a sample of your work (if confidentiality allows) to illustrate your analytical approach and attention to detail.

Emphasise Collaboration

This role requires working across regions and with various stakeholders. Share examples of how you’ve successfully collaborated in a global or matrixed environment, and discuss how you manage to balance different perspectives while driving towards a resolution.