Control Manager - Vice President - Personal Investing Operations in London

Control Manager - Vice President - Personal Investing Operations in London

London Full-Time 72000 - 88000 £ / year (est.) No working from home possible
Jpmorgan Chase & Co.

At a Glance

  • Tasks: Shape the future of personal investing by driving operational excellence and managing risk.
  • Company: Join J.P. Morgan, a leader in wealth management with a focus on innovation.
  • Benefits: Competitive salary, career growth, supportive environment, and opportunities to make an impact.
  • Other info: Collaborative culture with opportunities to influence and lead.
  • Why this job: Be part of a team redefining wealth management for the next generation.
  • Qualifications: Experience in operational risk management and strong communication skills required.

The predicted salary is between 72000 - 88000 £ per year.

Are you ready to shape the future of personal investing?

At J.

Morgan Personal Investing, you’ll join a team that values innovation, collaboration, and your unique perspective.

Here, you’ll have the opportunity to grow your career, develop your skills, and make a real impact for our clients and the wider community.

We offer a supportive environment where your ideas are valued, and your contributions drive our success.

Join us and be part of a team that’s redefining wealth management for the next generation.

Join JP Morgan Chase Personal Investing as a Control Manager (Vice President) supporting our Operations Management team.

In this role, you will help shape and strengthen our control environment – driving operational excellence, supporting responsible growth and innovation, and helping ensure we meet our regulatory and internal policy obligations.

You’ll partner closely across Operations, Business, Risk, Compliance, Audit, Legal, and Technology to foster a proactive risk culture and deliver trusted outcomes for our clients.

What you’ll do

As a Control Manager VP, you will

  • Design and implement robust control frameworks aligned to regulatory expectations and internal policies.
  • Partner with stakeholders to identify, assess, and mitigate risks across new and existing products.
  • Perform deep-dive risk assessments for Operations processes and change initiatives.
  • Monitor control performance, evaluate effectiveness, and recommend enhancements and sustainable solutions.
  • Collaborate with Testing, Compliance, Audit, and Risk teams to support an effective control environment.
  • Manage the end-to-end lifecycle of regulatory, audit, compliance, and operational risk issues - from identification through remediation and closure.
  • Identify control gaps, root causes, and practical actions to strengthen the risk and control environment.
  • Build and maintain strong relationships with senior leaders and cross-functional partners.
  • Prepare executive-level reporting, dashboards, and presentations to communicate themes, trends, and outcomes.
  • Provide training and guidance on control processes and risk management practices.
  • Contribute to the Compliance and Operational Risk Evaluation (CORE) program across key pillars.
  • Support operational risk practices and control programs, including committee reporting and risk mitigation activities.
  • Review and analyze key metrics to assess the health of the operational risk and control environment.
  • Required qualifications, capabilities, and skills
  • Strong experience in operational risk management, controls, compliance, audit, and/or wealth management.
  • Demonstrated ability to identify risks and implement effective controls for both BAU activity and new product initiatives.
  • Strong written and verbal communication skills with the ability to influence stakeholders at all levels.
  • Experience partnering with business stakeholders to remediate operational risk issues and deliver measurable outcomes.
  • Strong understanding of wealth management products and services, relevant regulations and associated risks.
  • Knowledge of trade lifecycle processes and ability to articulate control requirements (e. g., trade execution, capture, settlement).
  • Strong knowledge of FCA requirements and regulatory expectations, including Suitability & Appropriateness, CASS, and Consumer Duty.
  • Ability to translate process risks into risk and control heatmaps and communicate themes clearly to senior audiences.
  • Proven time management and prioritization skills; able to navigate multiple deliverables in parallel.
  • High attention to detail, accuracy, and integrity.
  • Proficiency in Microsoft Office (Word, Excel, Power Point, Visio).
  • Preferred qualifications, capabilities, and skills
  • Understanding of control testing methodologies and experience operating within mature risk and control programs.
  • Experience partnering with Internal Audit, Compliance, Operational Risk, and Regulatory stakeholders.
  • Familiarity with governance, risk, and control (GRC) systems, tools, and processes.
  • Experience leading teams and/or coaching colleagues.
  • #J-18808-Ljbffr

Control Manager - Vice President - Personal Investing Operations in London employer: Jpmorgan Chase & Co.

JPMorgan Chase & Co. is an exceptional employer, offering a dynamic work environment in Bournemouth where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, inclusive team culture, and the opportunity to work with cutting-edge technology in a supportive atmosphere that values continuous improvement and engineering excellence.

Jpmorgan Chase & Co.

Contact Details:

Jpmorgan Chase & Co. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Control Manager - Vice President - Personal Investing Operations in London

Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Jpmorgan Chase & Co. looking for candidates who are engaged and informed.

We think you need these skills to ace Control Manager - Vice President - Personal Investing Operations in London

Operational Risk Management
Controls Implementation
Compliance Knowledge
Audit Experience
Wealth Management Understanding
Risk Assessment
Stakeholder Engagement

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Jpmorgan Chase & Co.. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at Jpmorgan Chase & Co.

Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Jpmorgan Chase & Co.’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!