At a Glance
- Tasks: Lead clients through technical integrations and collaborate on product improvements.
- Company: Join JPMorgan Chase's innovative Client Engineering Team in London.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Why this job: Make a real impact by solving customer problems with cutting-edge technology.
- Qualifications: Strong technical background and experience in client-facing roles required.
- Other info: Dynamic environment with flexibility and opportunities to work on diverse projects.
The predicted salary is between 36000 - 60000 £ per year.
Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.
As a Lead Software Engineer at JPMorgan Chase within the Client Engineering Team you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.
While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.
We are looking for an experienced Lead Software Engineer based in London with strong technical and business skills to drive high quality integrations and accelerate the time to go-live process for our clients. You will hold a deeply customer oriented voice within the company and work with cross-functional teams to drive product improvements, solve challenging and complex problems, and improve our product offerings. This is a first-of-its-kind role within our business, which requires flexibility, adaptability, a self-starter mindset, and a can-do attitude. We’re looking for a well-rounded candidate that can both set the right long-term client and solution engineering strategy and engagement model, as well as roll up their sleeves and not shy away from day-to-day relationship management.
Job Responsibilities:
- Lead clients through technical integrations of products across our portfolio
- Collaborate with software engineering and product teams to expedite product adoption
- Advise and document best practices around integrations using our APIs
- Enable customers to configure and integrate with our products and services
- Partner with engineering teams to gain a deep technical understanding of our products and roadmap
- Analyze and validate client business requirements, translating them into technical specifications
- Capture and communicate product feature needs to internal teams, championing enhancements
- Investigate and resolve customer technical queries, debugging issues in staging and development environments
- Participate in product and software release cycles, including testing and QA processes
- Support internal sales activities, including kick-offs, planning pitches, and sales demos
- Communicate complex technical concepts clearly to both technical and non-technical audiences
Required qualifications, capabilities and skills:
- Demonstrate strong technical and coding background
- Show customer-facing experience as a client engineer, integration engineer, solution architect, technical consultant, software engineer, or similar role
- Exhibit fluency in reading, writing, and understanding software in multiple programming languages
- Display experience integrating RESTful APIs and webhooks
- Possess excellent verbal and written communication skills
- Present strong presentation skills and the ability to think on your feet
- Explain complex technical concepts to diverse audiences
- Apply analytical and problem-solving skills in technical environments
- Work effectively in cross-functional teams
- Manage multiple priorities in a fast-paced environment
- Maintain a proactive and solution-oriented approach
Lead Software Engineer - Client Engineering employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Software Engineer - Client Engineering
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend meetups, webinars, or even just grab a coffee with someone in the industry. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those that highlight your experience with APIs and integrations. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like JPMorgan Chase, and express your interest. A well-timed email can make all the difference.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about our mission. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Lead Software Engineer - Client Engineering
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology shine through! We want to see how your curiosity and passion for new tech can contribute to our mission of solving real-world problems.
Highlight Your Collaborative Spirit: Make sure to emphasise your experience working in teams. We value collaboration, so share examples of how you've worked with others to achieve great results. It’s all about teamwork here at StudySmarter!
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use straightforward language to explain your skills and experiences, especially when discussing technical concepts. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Tech Inside Out
As a Lead Software Engineer, you’ll need to showcase your technical prowess. Brush up on the programming languages mentioned in the job description and be ready to discuss your experience with RESTful APIs and integrations. Prepare to explain complex concepts clearly, as you’ll likely need to communicate with both technical and non-technical audiences.
✨Showcase Your Customer-Centric Mindset
This role is all about putting customers at the centre of what you do. Be prepared to share examples of how you've successfully navigated client relationships and solved their problems. Highlight your experience in translating client needs into technical specifications, as this will demonstrate your ability to bridge the gap between clients and engineering teams.
✨Emphasise Collaboration and Flexibility
Since the team values collaboration, come ready to discuss how you’ve worked effectively in cross-functional teams. Share stories that illustrate your adaptability and willingness to roll up your sleeves when needed. This will show that you’re not just a leader but also a team player who thrives in a dynamic environment.
✨Prepare for Problem-Solving Scenarios
Expect to face some technical challenges during the interview. Practice articulating your thought process when tackling complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses, and don’t shy away from discussing any mistakes you’ve made and what you learned from them. This will highlight your analytical skills and solution-oriented approach.