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For Companies At a Glance
- Tasks: Lead the global Site Reliability Engineering program and track key metrics.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity.
- Benefits: Gain global exposure, career growth opportunities, and work in an inclusive environment.
- Why this job: Be part of a dynamic team driving innovation and collaboration across global projects.
- Qualifications: Experience in technical delivery programs and managing KPIs is essential.
- Other info: Open to diverse talents; we value inclusion and provide reasonable accommodations.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Description
We are seeking a dynamic and experienced Technical Program Lead to oversee and lead our global Site Reliability Engineering (SRE) program. This role involves working closely with senior managers and line of business leads to establish key metrics and measures, tracking them across various work streams within the program, and assisting work streams in addressing blockers to ensure progress towards established deliverables. This position offers significant global exposure to senior management within the firm and provides an excellent platform for the right candidate.
As the GT SRE Program Manager within our global Site Reliability Engineering team, you will oversee and lead our SRE program, working closely with senior managers and line of business leads to establish and track key metrics. You will assist work streams in addressing blockers to ensure progress towards deliverables, providing you with significant global exposure to senior management and an excellent platform for career growth.
Job Responsibilities:
- Provide oversight and leadership for the firm\’s global Site Reliability Engineering program.
- Collaborate with senior managers and line of business leads to establish key metrics and measures.
- Track and report on metrics and measures across various work streams within the program.
- Assist work streams in addressing blockers and ensure they are progressing towards their established deliverables.
- Adapt and learn new concepts quickly to facilitate the goals of the firm\’s SRE function.
- Work with global teams to facilitate the goals of the firm\’s SRE function.
Required qualifications, capabilities and skills:
- Demonstrable experience in running technical delivery programs.
- Demonstrable experience in managing KPIs and associated metrics.
- Demonstrable experience in working within software delivery and/or application production management projects.
- Knowledge of Site Reliability Engineering practices, including SLOs and error budgets, observability, golden signals, automation and toil reduction, and resilient application practices.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to manage multiple projects and priorities simultaneously.
- Proficiency in project management tools and methodologies.
- Ability to adapt and learn new concepts quickly.
- Strong collaboration skills to work effectively with global teams.
Preferred qualifications, capabilities and skills:
- Exposure to engineering practices is useful, though not required.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\’ and employees\’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\’re setting our businesses, clients, customers and employees up for success.
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GT SRE Program Manager employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GT SRE Program Manager
✨Tip Number 1
Familiarise yourself with Site Reliability Engineering (SRE) practices, especially SLOs and error budgets. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in SRE or related fields. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with managing KPIs and metrics in detail. Be ready to share specific examples of how you've tracked and reported on these in previous roles.
✨Tip Number 4
Showcase your leadership and problem-solving skills during any discussions. Think of scenarios where you've successfully led a team through challenges, as this will resonate well with the hiring managers.
We think you need these skills to ace GT SRE Program Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and qualifications required for the GT SRE Program Manager position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your demonstrable experience in running technical delivery programs and managing KPIs. Use specific examples to showcase your leadership skills and problem-solving abilities.
Showcase Technical Knowledge: Mention your knowledge of Site Reliability Engineering practices, such as SLOs, error budgets, and observability. This will demonstrate your understanding of the field and your ability to contribute effectively to the team.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Make sure to convey how your skills can help achieve the goals of the firm's SRE function.
How to prepare for a job interview at JPMorgan Chase & Co.
✨Understand SRE Fundamentals
Make sure you have a solid grasp of Site Reliability Engineering principles, including SLOs, error budgets, and observability. Being able to discuss these concepts confidently will show your expertise and alignment with the role.
✨Prepare for Metrics Discussion
Since the role involves establishing and tracking key metrics, be ready to discuss your experience with KPIs and how you've used them in past projects. Bring examples of how you've successfully managed metrics to drive project outcomes.
✨Showcase Leadership Skills
Highlight your leadership and team management experiences. Be prepared to share specific instances where you've led teams through challenges or facilitated collaboration across different work streams.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare to discuss scenarios where you've identified blockers and how you approached resolving them to keep projects on track.
