Global Incident & Business Resiliency Manager
Global Incident & Business Resiliency Manager

Global Incident & Business Resiliency Manager

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage incident response and enhance business continuity for a global financial firm.
  • Company: Leading global financial services firm based in Easter Howgate, Scotland.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Why this job: Make a real impact by ensuring customer satisfaction during critical incidents.
  • Qualifications: Strong problem-solving skills and effective communication abilities required.
  • Other info: On-call support role with opportunities for career advancement.

The predicted salary is between 48000 - 72000 £ per year.

A leading global financial services firm based in Easter Howgate, Scotland, is seeking an Incident & Resiliency Manager to minimize customer disruption during incidents and enhance resiliency planning. The successful candidate will manage business continuity plans and support incident management processes across a global team.

This role requires strong problem-solving skills and effective communication capabilities, with a focus on maintaining operational readiness and compliance. The position involves on-call support and a commitment to delivering high-quality outcomes for clients and stakeholders.

Global Incident & Business Resiliency Manager employer: Jpmorgan Chase & Co.

As a leading global financial services firm located in Easter Howgate, Scotland, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our commitment to excellence is reflected in our comprehensive benefits package, supportive team environment, and opportunities for professional advancement, making us an exceptional employer for those seeking meaningful and rewarding careers in incident management and business resiliency.
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Contact Detail:

Jpmorgan Chase & Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Incident & Business Resiliency Manager

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Prepare for those interviews by practising common questions and scenarios related to incident management and business continuity. We recommend doing mock interviews with friends or using online platforms to boost your confidence.

✨Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in the past. We want to see how you think on your feet and handle pressure, especially in a global context.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Global Incident & Business Resiliency Manager

Incident Management
Business Continuity Planning
Problem-Solving Skills
Effective Communication
Operational Readiness
Compliance Management
On-Call Support
Stakeholder Management
Resiliency Planning
Customer Service Orientation
Team Collaboration
High-Quality Outcome Delivery

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Global Incident & Business Resiliency Manager. Highlight your experience in incident management and business continuity, and don’t forget to showcase those problem-solving skills we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've minimised customer disruption in the past and how you can enhance resiliency planning.

Showcase Your Communication Skills: Effective communication is key in this role. In your application, demonstrate how you’ve successfully communicated with stakeholders in previous positions. We want to see that you can keep everyone informed and engaged during incidents!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Jpmorgan Chase & Co.

✨Know Your Incident Management Basics

Make sure you brush up on the fundamentals of incident management and business continuity. Be ready to discuss specific frameworks or methodologies you've used in the past, as this will show your expertise and readiness for the role.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your analytical thinking and decision-making processes.

✨Communicate Clearly and Effectively

Since effective communication is key in this role, practice articulating your thoughts clearly. You might want to simulate interview scenarios with a friend or mentor to refine your delivery and ensure you can convey your ideas succinctly.

✨Show Commitment to Quality Outcomes

Be ready to discuss how you've ensured high-quality outcomes in your previous positions. Share specific metrics or feedback that demonstrate your dedication to excellence, as this aligns perfectly with the expectations of the role.

Global Incident & Business Resiliency Manager
Jpmorgan Chase & Co.

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