At a Glance
- Tasks: Modernise access management in Global Banking and streamline workflows for a better user experience.
- Company: Join a leading financial institution focused on innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and career development.
- Why this job: Make a real impact by enhancing security and efficiency in banking operations.
- Qualifications: Experience in identity management and strong analytical skills required.
The predicted salary is between 63000 - 77000 £ per year.
This is a hands-on, build-and-shape opportunity to modernize how access and entitlements are designed and managed across Global Banking.
You’ll help deliver a simpler, faster experience for the business while strengthening controls and audit readiness at scale.
As a Business Operations Associatewithin the Global Banking (GB) Systems Access & Entitlementsteam, you will be responsible for helping modernize how access and entitlements are designed, granted, and governed across Commercial Banking, Global Corporate Banking, and Global Investment Banking.
Partnering closely with Sales, Product, and Technology, you will streamline end-to-end access workflows, reduce excess access, and strengthen audit readiness—delivering stronger controlswithout adding operational friction.
In this role, you will close long-standing gaps, create durable efficiencies, and elevate our control posture in a collaborative, people-first environment.
- Job responsibilities
- Serve as the primary point of contact for user alignment and system entitlements across Global Banking front office and Business Operations.
- Review and approve non-automated entitlement requests from front-office managers, reducing administrative burden while enforcing least-privilege standards.
- Translate RBAC concepts into clear, business-friendly language; align stakeholders on role definitions, standards, and change adoption.
- Define and evolve role criteria (RBAC—and where appropriate, ABAC), establish segregation-of-duties guardrails, and remediate over-provisioning and access gaps.
- Execute ad-hoc and scheduled recertifications; monitor dashboards and reports for inappropriate access; document business justification for exceptions; and close remediation within SLAs.
- Plan coverage for transfers, backfills, and organizational changes to prevent access gaps and ensure continuity.
- Own weekly transfers, user alignment, and application updates; prioritize effectively in a fast-moving environment.
- Analyze high-volume access data and exception trends; build metrics and reporting (e. g., time-to-access, exception rates, remediation aging) using tools such as Excel and Alteryx.
- Partner with Sales, Product, Technology, and RBAC advisory teams to streamline provisioning workflows and automate repetitive tasks with standardized playbooks.
- Prepare audit-ready documentation and evidence; support internal and external reviews; and drive continuous improvements that enhance efficiency and resilience.
- Required qualifications, capabilities, and skills
- Seasoned in identity and access management, controls/risk operations, and adjacent banking/technology roles.
- Comprehensive knowledge of role-based access controls (RBAC), least privilege, segregation of duties, and the provisioning/recertification lifecycle.
- Strong stakeholder management and communication skills, with the ability to translate business needs into simple, effective processes and controls.
- Fluent with data, including advanced Excel (pivot tables, lookups).
- Proven problem-solving and analytical skills; able to derive insights from large datasets and drive action.
- High attention to detail with a bias for swift, accurate execution; comfortable managing multiple priorities and adapting to change.
- Audit-ready mindset and ability to produce documentation with clear, concise writing and organization.
- Curious, ownership-driven approach with a collaborative, positive attitude and team spirit.
- Preferred qualifications, capabilities, and skills
- Experience with Alteryx or similar tools.
- Experience with SQL and/or BI tools.
- #J-18808-Ljbffr
GB Systems Access & Entitlements - Business Operations Associate employer: Jpmorgan Chase & Co.
JPMorgan Chase & Co. is an exceptional employer, offering a dynamic work environment in Bournemouth where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, inclusive team culture, and the opportunity to work with cutting-edge technology in a supportive atmosphere that values continuous improvement and engineering excellence.
StudySmarter Expert Advice🤫
We think this is how you could land GB Systems Access & Entitlements - Business Operations Associate
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Jpmorgan Chase & Co.. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace GB Systems Access & Entitlements - Business Operations Associate
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Jpmorgan Chase & Co..
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Jpmorgan Chase & Co.'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Jpmorgan Chase & Co..
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Jpmorgan Chase & Co. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Jpmorgan Chase & Co. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
