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- Tasks: Lead user experience research to shape innovative products and mentor junior team members.
- Company: Join a forward-thinking tech firm focused on enhancing user experiences across various products.
- Benefits: Enjoy a dynamic work environment with opportunities for remote work and professional growth.
- Why this job: Make a real impact on product design while fostering a culture of learning and collaboration.
- Qualifications: Expertise in user experience research methods, both quantitative and qualitative, is essential.
- Other info: Work permit required for non-passport holders; apply through the official channel.
The predicted salary is between 43200 - 72000 £ per year.
Join us to pioneer user experience insights, shaping products that resonate with customers and end users. Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team. As an Experience Research Vice President in Corporate Oversight & Governance Technology Team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users. Your work will provide the foundation used to inform effective product and service designs across the firm. Apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
Job responsibilities:
- Design and execute comprehensive research studies to identify customer needs, preferences, and behaviors to foster product improvements and innovation.
- Analyze and interpret data using advanced quantitative and qualitative methods and translate insights into actionable recommendations for enhancing user experience.
- Facilitate surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings.
- Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience design team.
- Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market.
Required qualifications, capabilities, and skills:
- Experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on both quantitative and qualitative research methods.
- Proven ability to conduct various research techniques, such as ethnography, surveys, interviews, and advanced data analysis, to derive actionable insights for user experience design.
- Demonstrated knowledge of advanced qualitative methods, with evidence of implementing findings that improved product or feature design.
- Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization.
- Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs.
- Experience of working with business stakeholders, engineers, and other members of an agile team.
Preferred qualifications, capabilities, and skills:
- Experience of doing similar work within financial services or similar industry would be an advantage, but not essential.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
Experience Research Vice President employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Research Vice President
✨Tip Number 1
Network with professionals in the user experience field, especially those who have experience in financial services. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in experience research.
✨Tip Number 2
Showcase your expertise by sharing insights on platforms like LinkedIn or Medium. Write articles or posts about innovative research methods you've used or case studies that highlight your impact on user experience design.
✨Tip Number 3
Prepare for interviews by familiarising yourself with the company's products and services. Think about how your research strategies can specifically enhance their user experience and be ready to discuss these ideas during your interview.
✨Tip Number 4
Consider reaching out to current or former employees of StudySmarter to gain insights into the company culture and expectations for the Experience Research Vice President role. This can help you tailor your approach and demonstrate your genuine interest in the position.
We think you need these skills to ace Experience Research Vice President
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user experience research, particularly focusing on both quantitative and qualitative methods. Use specific examples that demonstrate your ability to derive actionable insights from research.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user experience and how your expertise aligns with the role of Experience Research Vice President. Mention your experience mentoring junior researchers and your approach to fostering a culture of continuous learning.
Showcase Your Research Skills: Provide examples of past research studies you have designed and executed. Highlight your proficiency in various research techniques such as ethnography, surveys, and interviews, and how these have led to product improvements.
Demonstrate Collaboration: Illustrate your experience working with cross-functional teams. Discuss how you have collaborated with UX designers, product managers, and developers to inform product prioritisation and enhance user experience.
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Showcase Your Research Expertise
As an Experience Research Vice President, it's crucial to demonstrate your deep understanding of both quantitative and qualitative research methods. Be prepared to discuss specific projects where you've successfully applied these techniques to derive actionable insights.
✨Highlight Collaborative Experiences
This role involves working closely with cross-functional teams. Share examples of how you've collaborated with UX designers, product managers, and developers in the past, and how those collaborations led to improved user experiences.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to think on your feet. Prepare to discuss how you would design a research study or adapt existing methodologies to meet changing product needs. This will showcase your iterative mindset and adaptability.
✨Emphasise Mentorship and Leadership Skills
Since mentoring junior researchers is part of the role, be ready to talk about your experience in guiding others. Share specific instances where you've fostered a culture of learning and knowledge sharing within your team.
