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For Companies At a Glance
- Tasks: Design user-centric solutions for communication and collaboration products that empower over 300,000 employees.
- Company: Join J.P. Morgan, a leader in innovation and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Shape the future of employee experience with cutting-edge UX design.
- Qualifications: 4+ years in UX/UI/Product design with a strong portfolio.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
- Business Unit Commercial & Investment Bank
- Posting Date 11/14/2025, 09:03 AM
- Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB
- Job Schedule Full time
Job Description
Job Description
Shape the future of user experience with strategic design initiatives that blend business needs and user insights. Drive the advancement of user-centric design strategies for our cutting‑edge AI enablement products firmwide, with a focus on large‑scale product design strategy and ensuring consistent experience.
As a Experience Design Senior Associate in DXD Securities Services & CDAO Experience Design, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross‑functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user friendly, enhancing the overall customer experience.
The CDAO Platforms design team is responsible for defining and articulating the product design for Chief Data and Analytics Office (CDAO), and executing on strategic initiatives to deliver the target state roadmap. The team leads critical projects that enable Lines of Businesses and Corporate Functions with the tools and solutions to achieve AI‑ready data, and effectively and efficiently manage data risk.
Job responsibilities
Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end‑to‑end design initiatives within a specific domain.
Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
Collaborate with cross‑functional teams to integrate user experience design into the product development processes and ensure seamless and customer‑centric solutions
Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in user experience design or similar roles
Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of \’north star\’ representations to drive customer‑centric decision‑making
Preferred qualifications, capabilities, and skills
An understanding in data management, data science or AI/ML workflows is preferred.
An understanding of client‑side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience
An intellectually curious and innovative mindset. Comfort with ambiguity and change, an ability to learn technologies and patterns quickly and articulate complex concepts simply and succinctly.
An ability to quickly identify and scale design patterns and practices that accelerate delivery, increase value and scale impact
Comfort working with a geographically distributed team
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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Experience Design Senior Associate employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Design Senior Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with hiring managers, be ready to discuss your design process and how you tackled specific challenges.
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can demonstrate your user-first mindset and problem-solving skills through real-life examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Experience Design Senior Associate
Some tips for your application 🫡
Show Off Your Design Skills: Make sure your portfolio is up to date and showcases your best work. Highlight projects that demonstrate your ability to create user-centric designs and solve complex interaction problems. We want to see how you think and approach design challenges!
Tailor Your Application: When applying, customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for in an Experience Design Senior Associate.
Be Data-Driven: Don’t forget to mention any experience you have with data analysis and user research. Show us how you've used insights to inform your design decisions. This will help us understand your approach to creating impactful digital experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Design Principles
Brush up on your experience design principles before the interview. Be ready to discuss how you've applied these in past projects, especially in creating user-centric designs. This will show that you understand the core of what the role requires.
✨Showcase Your Portfolio
Prepare a strong portfolio that highlights your best work. Make sure to include examples that demonstrate your problem-solving skills and the impact of your designs. Be ready to explain your design process and the rationale behind your choices.
✨Understand the Company’s Products
Do your homework on the company’s communication and collaboration products. Familiarise yourself with their user experience and think about how you could improve it. This shows initiative and a genuine interest in the role.
✨Practice Collaboration Scenarios
Since this role involves working with cross-functional teams, prepare for questions about collaboration. Think of examples where you successfully worked with others to achieve a common goal, and be ready to discuss how you handle feedback and iterate on designs.
