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For Companies At a Glance
- Tasks: Lead design initiatives, simplify complexity, and collaborate with multi-disciplinary teams.
- Company: Join a leading Commercial & Investment Bank focused on user-centered financial solutions.
- Benefits: Enjoy a collaborative culture, mentorship opportunities, and the chance to drive inclusive design practices.
- Why this job: Shape innovative product experiences and make a real impact in financial services.
- Qualifications: Bachelor’s in design or equivalent experience; 6+ years in relevant roles; strong collaboration skills.
- Other info: Opportunity to work with cutting-edge technology and contribute to transformative design strategies.
The predicted salary is between 72000 - 108000 £ per year.
Marketing Language
Financial management tools should demonstrate the same care and craft as consumer software, designed with contemporary user and human-centred practices. Experience Design Leads are core to the transformation of product development at the Commercial & Investment Bank, operating as a peer and partner with Product Management and Engineering.
Job Summary
As an Experience Design Lead for Securities Services in the Commercial & Investment Bank, you excel in understanding customer and business needs, collaborating with peers, and coordinating across product teams.
You simplify complexity for users and engage in all design phases, from research and strategy to ideation, prototyping, testing, and final design delivery.
In this role, you will not have direct reports but will direct and collaborate with small multi-disciplinary teams, including experience, UI solution and content designers.
Job Responsibilities
- Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
- Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain
- Work collaboratively and provide leadership within a multi-disciplinary design team to create and enhance product experiences across our Securities Services offerings
- Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
- Contribute to product vision, roadmap, requirements, and project plans with Product Managers and Engineers
- Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer centric solutions
- Participate in upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support and guidance of Experience Researchers
- Communicate expectations within the design team for standards of quality through establishing a vision, providing creative direction, and conducting critique
- Demonstrate strong communication skills and effectively articulate design concepts within a business environment
Required Qualifications, Capabilities and Skills
- Bachelor’s Degree in relevant design discipline (e.g., Interaction Design, Human Computer Interface, User Experience Design), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
- Financial Services experience or domain of comparable complexity
- Minimum of 6 years of relevant work experience
- Prior work shows an understanding of business value and product strategy leading to successful design outcomes
- Proficient in utilising extensive and complex datasets to inform and optimize design solutions
- Proven ability to create experiences that surpass initial proposals, develop transformational innovation strategies, and craft ‘north star’ models for customer-centric decision-making
- Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
- Capable of independently directing both personal and team efforts in planning, structuring, and executing work to meet expected quality standards
- Prior work involves collaboration within design teams (with other designers, UX researchers, and content designers) and cross-functionally with product managers and software engineers
- Expertise in interaction design, UI design, and information architecture, with intermediate proficiency in related areas such as user research, UX writing, and prototyping
- Able to show how your understanding of technical constraints and opportunities informed your design solutions
- Skilled in facilitating and leading workshops with diverse product stakeholders, and confident presenting work to executives
Preferred Qualifications, Capabilities and Skills
- Experience with service design approaches and artifacts such as blueprints and journey maps
- Advocate for Accessibility Guidelines and Inclusive Design practices
- Interest or experience in designing solutions with large language models and AI
- Experience working with design systems to accelerate design and technical delivery
- Familiar with HTML, CSS, and JavaScript, frameworks such as React, and mobile UI standards
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Experience Design Lead Vice President employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Design Lead Vice President
✨Tip Number 1
Familiarize yourself with the latest trends in user experience design, especially in the financial services sector. Understanding how to apply contemporary user-centered practices will help you stand out as a candidate who can bridge the gap between design and business needs.
✨Tip Number 2
Showcase your ability to lead multi-disciplinary teams by preparing examples of past projects where you successfully collaborated with product managers and engineers. Highlighting your leadership skills in a collaborative environment is crucial for this role.
✨Tip Number 3
Prepare to discuss your experience with inclusive design practices and accessibility guidelines. Being able to articulate how you've implemented these principles in your previous work will demonstrate your commitment to creating user-centric solutions.
✨Tip Number 4
Be ready to present your design process, including how you utilize data to inform your decisions. Having a strong understanding of how to leverage complex datasets will show that you can create impactful design solutions that align with business objectives.
We think you need these skills to ace Experience Design Lead Vice President
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Experience Design Lead position. Tailor your application to highlight relevant experiences that align with the job description.
Showcase Your Experience: In your CV and cover letter, emphasize your experience in user experience design, particularly in financial services or similar complex domains. Provide specific examples of projects where you led design initiatives and collaborated with cross-functional teams.
Highlight Leadership Skills: Even though this role does not involve direct reports, it's important to demonstrate your ability to lead and mentor within a multi-disciplinary team. Share instances where you provided creative direction or facilitated workshops.
Communicate Clearly: Your application should reflect strong communication skills. Articulate your design concepts clearly in your cover letter, and ensure your CV is well-structured and easy to read. Use visuals if applicable to showcase your design work.
How to prepare for a job interview at JPMorgan Chase & Co.
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you approach research, ideation, prototyping, and testing. Use specific examples from your past work to illustrate how you've simplified complex problems and created user-centered solutions.
✨Demonstrate Collaboration Skills
Since this role involves working with multi-disciplinary teams, emphasize your experience collaborating with product managers, engineers, and other designers. Share examples of how you've successfully led workshops or facilitated discussions to drive design initiatives.
✨Highlight Your Understanding of Business Value
Make sure to articulate how your design decisions align with business objectives. Discuss any experience you have in utilizing data to inform your designs and how you've contributed to product strategy in previous roles.
✨Prepare for Technical Discussions
Given the technical aspects of the role, be ready to discuss your familiarity with design systems, HTML, CSS, and JavaScript. If you have experience with large language models or AI, mention it as it could set you apart from other candidates.
