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- Tasks: Lead a dynamic team in enhancing client reporting and onboarding processes.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to excellence.
- Benefits: Competitive salary, professional development, and opportunities for global collaboration.
- Why this job: Make a real impact by driving innovative solutions for diverse clients worldwide.
- Qualifications: Experience in team management and stakeholder engagement, ideally in asset management.
- Other info: Be part of a culture that values continuous improvement and professional growth.
The predicted salary is between 72000 - 108000 ÂŁ per year.
As an Executive Director - EMEA Client Reporting (part of Global Client Reporting) you will be responsible for leading a newly consolidated team, integrating onboarding and strategic partnership activities across our Institutional and Fund reporting functions to ensure seamless client experience. This role is pivotal in driving a more integrated approach to client reporting solutions, encompassing both onboarding and ongoing relationship oversight. The successful candidate will manage a diverse team, enhance collaboration, streamline operations, and ensure comprehensive client coverage across all reporting channels.
The role will have direct responsibility for six London-based resources (Analyst to Vice President), with broader influence over approximately thirty India-based team members. The scope includes oversight of key reporting channels, for example Sub‑Advisory, Insurance, Sovereign, and Institutional Fund clients, and will require support for solutioning complex client needs. Given the global nature of our client base, engagement with stakeholders across North America, EMEA, and APAC will be essential to ensure local client and business requirements are understood and met.
Responsibilities
- Lead and develop a high‑performing team of subject matter experts (SMEs) across London and India, integrating onboarding and strategic partnership activities into the broader reporting function.
- Foster a collaborative and inclusive culture, promoting knowledge sharing, professional growth, and clear ownership of tasks.
- Oversee end‑to‑end client reporting processes, ensuring seamless execution from initial onboarding through ongoing relationship management.
- Streamline operations by eliminating duplication and bottlenecks, aligning resources to effectively support key reporting channels and evolving client needs.
- Build and maintain strong relationships with internal and external stakeholders, including strategic partners and clients.
- Engage with global stakeholders across North America, EMEA, and APAC to ensure local client and business needs are met.
- Champion a culture of continuous improvement, driving process enhancements to improve reporting quality, accuracy, and timeliness, whilst solutioning for complex client needs.
- Influence senior stakeholders, support key business objectives, and lead the team through change.
- Act as a senior point of escalation for complex reporting issues and client queries.
- Represent the team in senior management forums and contribute to broader business initiatives.
- Monitor industry trends and regulatory developments, ensuring the team remains agile and responsive to change.
- Develop relevant management insights to inform decisions.
Qualifications
- Proven experience in managing teams and strong stakeholder engagement, ideally across global locations.
- Demonstrable aptitude for managing complex solutions with a client focus, including experience with asset management data sets and data flows.
- Prior experience or exposure to domains such as Investment Accounting, Portfolio Analytics and Funds Data is preferred.
- Ability to navigate across existing data, platform and available technical capabilities and help prioritize identified enhancements.
- Solution‑oriented, inquisitive, and self‑driven, with the ability to work with cross‑border teams and ensure clear roles and responsibilities.
- Strong leadership qualities, including the ability to influence senior stakeholders and manage teams through change.
- Collaborative approach, fostering a culture of continuous improvements.
- Strong communication skills, with the ability to engage a global stakeholder group.
- Ability to drive team performance and improve operational excellence, people leadership and team development.
- Strategic thinking and problem‑solving.
- Operational efficiency and process optimisation, stakeholder management and influencing.
About the Company
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives.
Executive Director - EMEA Client Reporting employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director - EMEA Client Reporting
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at J.P. Morgan or similar firms. A friendly chat can lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and recent projects. We want to see how you can fit into our collaborative environment and drive continuous improvement in client reporting.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and influenced stakeholders in the past. We love candidates who can demonstrate their ability to lead through change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Executive Director - EMEA Client Reporting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Executive Director role. Highlight your leadership experience and any relevant client reporting or asset management expertise to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in managing diverse teams and engaging stakeholders.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve processes. Numbers and results speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Team Dynamics
Before the interview, research how to lead and develop high-performing teams. Be ready to discuss your experience managing diverse teams, especially across different locations like London and India. Highlight any strategies you've used to foster collaboration and inclusivity.
✨Understand Client Reporting Processes
Brush up on end-to-end client reporting processes, particularly in asset management. Be prepared to share examples of how you've streamlined operations or improved reporting quality in previous roles. This will show your understanding of the complexities involved in client reporting.
✨Engage with Stakeholders
Think about your past experiences engaging with stakeholders globally. Prepare to discuss how you’ve built strong relationships and ensured that client needs were met across different regions. This is crucial for a role that requires interaction with clients and partners across EMEA, APAC, and North America.
✨Showcase Your Problem-Solving Skills
Be ready to demonstrate your strategic thinking and problem-solving abilities. Think of specific examples where you’ve navigated complex client needs or resolved reporting issues. This will highlight your solution-oriented mindset, which is essential for this role.
