Sr Lead Site Reliability Engineer in England

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world’s most complex and mission-critical systems. As a Performance Engineer at JPMorgan Chase within the Commercial & Investment Bank Capacity Management team, you will leverage your technical expertise and problem-solving skills to promote substantial business impact by optimizing the performance capabilities of various applications across both private and public cloud environments.

Job responsibilities

• Partner with SRE LOB teams to create a centre of excellence for Performance Testing in CIB, developing an efficient approach and defining testing templates to drive compliance, quality, and standardization across the organization.
• Utilize performance testing and monitoring tools such as Blazemeter, JMeter, Grafana, and Prometheus to build prescriptive guidance that highlights and resolves performance bottlenecks.
• Assist with the implementation of performance monitoring solutions to provide real-time insights into system performance.
• Master multi-platform performance tooling and lead the architecture and engineering of performance tooling to meet the firm’s needs.
• Contribute to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle.
• Create high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance.
• Provide advice and mentoring to other engineers and act as a key resource for technologists seeking advice on technical and business-related issues.
• Collaborate with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt.
• Work toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations.
• Provide comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth.
• Make significant contributions to JPMorgan Chase’s site reliability community via internal forums, communities of practice, guilds, and conferences.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and proficient advanced experience.
• Hands-on experience in identification and resolution of Performance issues across systems, specifically in building and executing Load and Stress testing for app health and Capacity purposes.
• Passion for creating best practices and influencing technology change, with understanding of how application architecture and performance impact business outcomes and continuity.
• Hands-on practical experience in system design, application development, testing, and operational stability.
• Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform.
• Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Ability to communicate data-based solutions with complex reporting and visualization methods.
• Recognized as an active contributor of the engineering community.
• Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm’s strategy.
• Ability to anticipate, identify, and troubleshoot defects found during testing.
• Strong communication skills with ability to mentor and educate others on site reliability principles and practices.

Preferred qualifications, capabilities, and skills

• Practical cloud-native experience, primarily in AWS.
• Knowledge of industry-wide technology trends and best practices.
• Certifications in performance testing or cloud technologies.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.