At a Glance
- Tasks: Manage HR investigations, ensuring fairness and adherence to protocols while enhancing employee experience.
- Company: Join a global leader committed to respect and integrity in the workplace.
- Benefits: Competitive salary, professional development, and opportunities for global collaboration.
- Other info: Dynamic role with excellent career growth potential in a complex, global environment.
- Why this job: Make a real impact by driving process improvements and fostering a positive work culture.
- Qualifications: Experience in HR investigations and strong knowledge of EMEA employment laws required.
The predicted salary is between 60000 - 80000 € per year.
Are you passionate about fostering a culture of respect and integrity? Our EMEA Employee Relations team is seeking candidates with proven employee relations experience to join the Investigations team. As an ER partner in Investigations, you will manage HR‑led investigations from start to finish by handling complaints, formal grievances, disciplinaries and appeal processes whilst ensuring adherence to internal protocols and regulatory requirements and effectively managing the experience of all parties involved. This role provides the opportunity to partner globally, manage regional differences, and drive process improvements that enhance stakeholder satisfaction.
Job Responsibilities
- Manage HR‑led investigations, including scoping, planning, conducting fact‑find interviews, gathering/reviewing documentary evidence, assessing findings and producing detailed and balanced investigation summaries and determining outcomes;
- Investigate potential breaches of the firm’s Code of Conduct, such as alleged discrimination and harassment.
- Disposition investigations led by other control partners and manage outcomes.
- Partner with Independent Hearing Managers when required for formal grievance, disciplinary and appeal processes.
- Ensure a balance of risk mitigation, engagement, and fairness.
- Collaborate globally to understand regional differences and execute locally.
- Identify opportunities for process improvement to enhance the employee experience.
- Document all cases using the firm’s case management system following operational and regulatory standards.
- Manage legal, reputational, and regulatory risk in partnership with EMEA HR Legal.
- Manage stakeholders, ensuring awareness of risk profiles and outcomes.
- Close out cases, including providing feedback and coaching to involved parties and stakeholders.
Required Qualifications, Capabilities, and Skills
- Experience in managing HR/ER matters in investigations or an ER case management function.
- Expert knowledge of EMEA employment laws and regulations.
- Understanding of financial and HR‑related industry trends.
- Risk and control mindset with protocol adherence for investigations.
- Ability to apply technical knowledge and business acumen to determine solutions.
- Strong analytical skills with strategic insights.
- Ability to work in a global, matrixed, and complex business environment.
- Strong organizational and time management skills as well as excellent verbal and written communication skills.
- Ability to work effectively in a team and collaboratively across regions.
- Proven ability to execute superior judgment to identify and mitigate risks and ability to make sound decisions under pressure and in tight timeframes.
- Proficiency in taking ownership and driving stakeholders towards resolution.
Preferred Qualifications, Capabilities, and Skills
- Previous experience in a global or matrixed organization.
- Familiarity with HR analytics tools and software.
- Familiarity with Large Language models.
- Knowledge of industry‑specific HR trends and practices.
Employee Relations Partner – Investigations, EMEA employer: Jpmorgan Chase & Co.
As an Employee Relations Partner in Investigations at our EMEA office, you will thrive in a dynamic work culture that prioritises respect, integrity, and employee satisfaction. We offer robust professional development opportunities, a collaborative environment that embraces regional diversity, and the chance to make a meaningful impact on our organisation's culture. Join us to be part of a team that values your expertise and supports your growth while navigating complex HR challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Partner – Investigations, EMEA
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Employee Relations field. They can give you insider info about the company culture and even refer you for the role, which can really boost your chances.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of EMEA employment laws and regulations. Be ready to discuss how you've handled investigations in the past and how you can apply that experience to this role.
✨Tip Number 3
Showcase your analytical skills! During interviews, share specific examples of how you've assessed findings and made decisions under pressure. This will demonstrate your ability to manage HR-led investigations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Employee Relations Partner – Investigations, EMEA
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Employee Relations Partner role. Highlight your experience in managing HR-led investigations and any relevant knowledge of EMEA employment laws.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about fostering a culture of respect and integrity. Share specific examples of how you've handled investigations or employee relations matters in the past.
Showcase Your Analytical Skills:In your application, emphasise your strong analytical skills and ability to assess findings. We want to see how you’ve used these skills to drive process improvements or enhance stakeholder satisfaction in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your Stuff
Make sure you brush up on EMEA employment laws and regulations. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you understand the nuances that come with managing HR-led investigations.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed investigations or employee relations matters. Highlight how you handled complaints, grievances, or disciplinary actions, and be ready to discuss the outcomes and what you learned from those experiences.
✨Demonstrate Your Analytical Skills
Be prepared to talk about how you assess findings and produce balanced investigation summaries. You might even want to bring a sample of your work (if confidentiality allows) to illustrate your analytical approach and attention to detail.
✨Engage with Stakeholders
Think about how you would manage stakeholder relationships in this role. Be ready to discuss strategies for ensuring awareness of risk profiles and outcomes, and how you would provide feedback and coaching to involved parties. This shows you can balance engagement with risk mitigation.