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- Tasks: Manage HR investigations, handle complaints, and ensure fairness throughout the process.
- Company: Join a global team dedicated to fostering respect and integrity in the workplace.
- Benefits: Enjoy a dynamic work environment with opportunities for global collaboration and process improvement.
- Why this job: Make a real impact by enhancing employee experiences and driving positive change.
- Qualifications: Experience in HR investigations and knowledge of EMEA employment laws are essential.
- Other info: This role requires a proactive mindset and strong analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about fostering a culture of respect and integrity? Our EMEA Employee Relations team is seeking candidates with proven employee relations experience to join the Investigations team.
As an Employee Relations (ER) partner in Investigations, you will manage HR-led investigations from start to finish by handling complaints, formal grievances, disciplinaries and appeal processes whilst ensuring adherence to internal protocols and regulatory requirements and effectively managing the experience of all parties involved. This role provides the opportunity to partner globally, manage regional differences, and drive process improvements that enhance stakeholder satisfaction.
Job Responsibilities:
- Manage HR-led investigations, including scoping, planning, conducting fact find interviews, gathering/reviewing documentary evidence, assessing findings and producing detailed and balanced investigation summaries and determining outcomes;
- Investigate potential breaches of the firm’s Code of Conduct, such as alleged discrimination and harassment.
- Disposition investigations led by other control partners and manage outcomes.
- Partner with Independent Hearing Managers when required for formal grievance, disciplinary and appeal processes.
- Ensure a balance of risk mitigation, engagement, and fairness.
- Collaborate globally to understand regional differences and execute locally.
- Identify opportunities for process improvement to enhance the employee experience.
- Document all cases using the firm’s case management system following operational and regulatory standards.
- Manage legal, reputational, and regulatory risk in partnership with EMEA HR Legal.
- Proactively manage stakeholders, ensuring awareness of risk profiles and outcomes.
- Effectively close out cases, including providing feedback and coaching to involved parties and stakeholders.
Required Qualifications, Capabilities, and Skills:
- Experience in managing HR/ER matters in investigations or an ER case management function.
- Expert knowledge of EMEA employment laws and regulations.
- Understanding of financial and HR-related industry trends.
- Risk and control mindset with protocol adherence for investigations.
- Ability to apply technical knowledge and business acumen to determine solutions.
- Strong analytical skills with strategic insights.
- Ability to work in a global, matrixed, and complex business environment.
- Strong organizational and time management skills as well as excellent verbal and written communication skills.
- Ability to work effectively in a team and collaboratively across regions.
- Proven ability to execute superior judgment to identify and mitigate risks and ability to make sound decisions under pressure and in tight timeframes.
- Proficiency in taking ownership and driving stakeholders towards resolution.
Preferred Qualifications, Capabilities, and Skills:
- Previous experience in a global or matrixed organization.
- Familiarity with HR analytics tools and software.
- Knowledge of industry-specific HR trends and practices.
Employee Relations Partner - Investigations employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Partner - Investigations
✨Tip Number 1
Familiarise yourself with EMEA employment laws and regulations, as this role requires expert knowledge in this area. Stay updated on any recent changes or trends that could impact employee relations, which will demonstrate your commitment and expertise during discussions.
✨Tip Number 2
Network with professionals in the Employee Relations field, especially those who have experience in investigations. Engaging with industry peers can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you successfully managed HR-led investigations. Highlight your analytical skills and ability to make sound decisions under pressure, as these are crucial for the role.
✨Tip Number 4
Showcase your understanding of risk management and control protocols during your interactions. Being able to articulate how you balance risk mitigation with stakeholder engagement will set you apart as a candidate who can navigate complex situations effectively.
We think you need these skills to ace Employee Relations Partner - Investigations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations and investigations. Use specific examples that demonstrate your ability to manage HR-led investigations and handle complaints effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fostering a culture of respect and integrity. Mention your understanding of EMEA employment laws and how your skills align with the job responsibilities outlined in the description.
Highlight Relevant Skills: In your application, emphasise your strong analytical skills, risk management mindset, and ability to work in a global environment. Provide examples of how you've successfully navigated complex HR situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Showcase Your ER Expertise
Make sure to highlight your experience in managing HR-led investigations. Be prepared to discuss specific cases you've handled, focusing on your approach to scoping, planning, and conducting interviews.
✨Understand Employment Laws
Brush up on EMEA employment laws and regulations relevant to the role. Demonstrating your knowledge during the interview will show that you are well-prepared and understand the legal landscape.
✨Demonstrate Analytical Skills
Prepare to discuss how you've used analytical skills to assess findings and produce balanced investigation summaries. Share examples of how your insights have led to process improvements or enhanced stakeholder satisfaction.
✨Emphasise Collaboration
Since this role involves working globally, be ready to talk about your experience collaborating across regions. Highlight any instances where you successfully navigated cultural differences or worked with diverse teams.