EMEA Wholesale KYC Operations Policy Program Manager – Executive Director
EMEA Wholesale KYC Operations Policy Program Manager – Executive Director

EMEA Wholesale KYC Operations Policy Program Manager – Executive Director

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a multi-year regulatory program to combat financial crime and ensure compliance.
  • Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Make a real impact in the fight against financial crime while shaping compliance standards.
  • Qualifications: Extensive experience in AML/KYC and exceptional program management skills required.
  • Other info: Work in a dynamic environment with a focus on collaboration and innovation.

The predicted salary is between 72000 - 108000 £ per year.

Are you ready to make a significant impact in the fight against financial crime? We are seeking a highly experienced and strategic Regulatory Program Director to lead a multi-year, cross-functional regulatory change initiative within our First Line of Defence (1LOD) Know Your Customer (KYC) team. This is a unique opportunity to shape the future of compliance, ensuring our programs are robust, effective, and fully aligned with global regulatory standards.

As a Regulatory Program Director within our KYC team, you will be responsible for driving the end-to-end management of a complex regulatory program—from strategic planning and execution to stakeholder engagement and comprehensive reporting. Your leadership will be essential in navigating multi-stakeholder environments, delivering results across policy-driven and regulated sectors, and ensuring our financial crime compliance remains best-in-class.

If you have a proven track record in delivering complex programs within regulated, policy-driven, or government settings, and possess deep expertise in Anti-Money Laundering (AML) and KYC, we invite you to join us and help set new standards in regulatory excellence.

Job Responsibilities
  • Lead the development and execution of a comprehensive, multi-year regulatory program roadmap, defining the program's scope, objectives, and key deliverables in collaboration with senior leadership.
  • Partner with various internal stakeholders across different lines of business (LOBs), including Compliance, Technology, Operations, and Business Units, to ensure seamless program delivery.
  • Act as the central point of contact for all program-related activities and serve as the primary point of contact for regulatory inquiries related to the program.
  • Prepare and present updates, findings, and remediation plans to regulators and internal committees, ensuring transparency and accountability.
  • Identify, assess, and mitigate program risks, ensuring that all program activities are in line with risk appetite and regulatory requirements.
  • Develop and implement controls to manage and monitor these risks effectively.
  • Establish a robust governance framework for the program, including clear roles, responsibilities, and decision-making processes.
  • Provide regular, transparent, and accurate reporting to senior management and governance committees on program progress, risks, and performance against key performance indicators (KPIs).
  • Manage the program's budget, resources, and timelines to ensure efficient and timely delivery of milestones.
Required Qualifications, Capabilities and Skills
  • Exceptional program and project management skills, including the ability to manage complex, multi-year programs with multiple workstreams.
  • Extensive experience in financial services, with significant experience in AML/KYC, Financial Crime or regulatory compliance initiatives.
  • Deep knowledge of European AML/KYC regulations.
  • Solid experience of working in the European Regulatory Landscape is essential.
  • Proven experience leading teams and influencing stakeholders at an executive level within a complex, multinational organisation.
  • Excellent written and verbal communication skills in English.
  • Strong analytical and problem-solving skills, with a pragmatic approach to balancing risk and business objectives.
  • The ability to influence and lead cross-functional teams without direct authority is essential.
  • Excellent communication, negotiation, and stakeholder management skills.
Preferred Qualifications, Capabilities and Skills
  • Experience working in a 1LOD or KYC environment is a strong plus.
  • Proficiency in German and other major European languages is desirable.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

About the Team: J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

EMEA Wholesale KYC Operations Policy Program Manager – Executive Director employer: Jpmorgan Chase & Co.

At J.P. Morgan, we pride ourselves on being a premier employer that champions diversity and inclusion while fostering a culture of collaboration and innovation. As an Executive Director in our EMEA Wholesale KYC Operations, you will have the opportunity to lead transformative regulatory initiatives within a supportive environment that values your expertise and encourages professional growth. With access to extensive resources and a commitment to employee development, you will play a pivotal role in shaping compliance standards across the financial services industry in a dynamic and globally influential setting.
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Contact Detail:

Jpmorgan Chase & Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EMEA Wholesale KYC Operations Policy Program Manager – Executive Director

Tip Number 1

Network like a pro! Reach out to connections in the financial services sector, especially those involved in KYC and AML. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of European AML/KYC regulations. Be ready to discuss how your experience aligns with the role's requirements and how you can contribute to compliance excellence.

Tip Number 3

Showcase your leadership skills! Think of examples where you've influenced stakeholders or led cross-functional teams. This will demonstrate your ability to manage complex programmes effectively.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace EMEA Wholesale KYC Operations Policy Program Manager – Executive Director

Program Management
Project Management
Regulatory Compliance
Anti-Money Laundering (AML)
Know Your Customer (KYC)
Stakeholder Engagement
Risk Assessment and Mitigation
Governance Framework Development
Financial Crime Compliance
Analytical Skills
Communication Skills
Negotiation Skills
Team Leadership
Cross-Functional Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in KYC and AML. We want to see how your skills align with the specific requirements of the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Leadership Skills: As a Regulatory Program Director, your ability to lead and influence is key. Use your application to demonstrate past experiences where you’ve successfully managed teams or projects, especially in complex environments. We love seeing strong leadership examples!

Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and avoid jargon where possible. We appreciate well-structured applications that get straight to the point while still conveying your expertise.

Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out!

How to prepare for a job interview at Jpmorgan Chase & Co.

Know Your KYC

Make sure you brush up on your knowledge of KYC and AML regulations, especially those relevant to the European landscape. Being able to discuss specific regulations and how they impact the role will show that you're not just familiar with the basics but are ready to dive deep into compliance.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led complex programmes in the past. Think about times when you influenced stakeholders or navigated multi-stakeholder environments. This is your chance to demonstrate your ability to lead without direct authority, which is crucial for this role.

Engage with Stakeholders

Since this role involves a lot of collaboration, think about how you can engage with various internal stakeholders. Prepare to discuss your approach to building relationships across different lines of business and how you ensure seamless programme delivery.

Be Ready for Regulatory Questions

Expect questions related to regulatory inquiries and how you would handle them. Prepare to discuss your experience in presenting updates and findings to regulators, as well as how you maintain transparency and accountability in your projects.

EMEA Wholesale KYC Operations Policy Program Manager – Executive Director
Jpmorgan Chase & Co.

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