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- Tasks: Lead the development of a cutting-edge CRM platform for digital market sales.
- Company: Join JP Morgan, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Why this job: Shape the future of CRM technology and drive impactful change in digital markets.
- Qualifications: 5+ years in Product Management with strong technical and communication skills.
- Other info: Dynamic environment with a focus on collaboration and continuous improvement.
The predicted salary is between 72000 - 108000 £ per year.
JP Morgan is seeking a Vice President to lead the build-out of our CRM product within Digital Markets. In this pivotal role, you will thrive in a dynamic, collaborative environment that values diversity and inclusion, while shaping the future of CRM platforms for our Markets business.
As a Vice President in Digital Markets, you will be at the forefront of shaping the CRM Platform that underpins our Markets business. In this role, you will define and deliver the essential building blocks of our CRM solution, ensuring it is purpose-built to support the complex workflows and dynamic requirements of digital market sales.
You will be responsible for architecting CRM workflows that drive sales productivity, client engagement, and operational efficiency across the Markets organization which includes designing and optimizing processes for lead management, opportunity tracking, client onboarding, sales pipeline visibility, and post-trade client servicing. Your work will ensure that sales teams have the tools and insights they need to build strong client relationships, respond quickly to market opportunities, and deliver exceptional service.
You will collaborate closely with sales, trading, technology, and operations teams to capture business requirements and translate them into scalable CRM features. By leveraging data, automation, and AI-driven insights, you will enable seamless integration of CRM workflows with other digital platforms, ensuring a unified experience for users. Your leadership will be instrumental in driving adoption, continuous improvement, and innovation within the CRM ecosystem, positioning JP Morgan as a leader in digital market sales.
Job responsibilities
- Develop and refine CRM workflows for lead generation, sales pipeline management, client onboarding, and post-trade support, tailored to the unique needs of digital market sales teams.
- Ensure the CRM platform empowers sales teams with real-time data, actionable insights, and automated processes to maximize efficiency and client impact.
- Architect seamless integration between CRM and other digital platforms, such as trading systems, analytics tools, and client portals, to provide a holistic view of client interactions and sales activities.
- Champion intuitive, user-centric design that simplifies complex sales processes and enhances productivity for front-office teams.
- Establish feedback loops with users to identify pain points, prioritize enhancements, and drive ongoing optimization of CRM workflows.
- Incorporate AI, machine learning, and automation to streamline repetitive tasks, surface opportunities, and deliver predictive insights that support proactive sales strategies.
Required qualifications, capabilities, and skills
- Minimum 5 years of experience in Product Management, with a strong track record of delivering successful products.
- In-depth understanding of the Markets business.
- Strong technical abilities, with experience in defining and delivering core platform components.
- Proven ability to manage complex projects and deliver results in a fast-paced environment.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strategic thinker with a customer-centric approach to product development.
Preferred qualifications, capabilities, and skills
- Experience in CRM systems.
- Familiarity with AI/LLM frameworks and mobile product development.
Digital Markets CRM - Product Manager - Vice President employer: Jpmorgan Chase & Co.
Contact Detail:
Jpmorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Markets CRM - Product Manager - Vice President
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM needs and think about how your experience aligns with their goals. We want you to walk in feeling confident and ready to showcase how you can drive their digital market sales forward.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and get comfortable discussing your achievements. We believe that being able to articulate your value is key to impressing potential employers.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend expressing your enthusiasm for the role and reiterating how you can contribute to their CRM initiatives.
We think you need these skills to ace Digital Markets CRM - Product Manager - Vice President
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Vice President in Digital Markets. Highlight your experience in product management and any relevant CRM projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about shaping CRM platforms and how your background makes you the perfect fit for this role. Keep it engaging and personal – we love a good story!
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, make sure to highlight your collaboration experiences. Share examples of how you've successfully partnered with sales, technology, or operations teams in the past. We value teamwork here at StudySmarter!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Know Your CRM Inside Out
Before the interview, make sure you have a solid understanding of CRM systems and their role in digital markets. Familiarise yourself with the latest trends in CRM technology, especially those related to AI and automation, as these will be crucial for the role.
✨Showcase Your Project Management Skills
Be prepared to discuss specific projects you've managed in the past. Highlight your ability to deliver results in fast-paced environments and how you've successfully collaborated with cross-functional teams to achieve project goals.
✨Demonstrate Your Strategic Thinking
Think about how you can contribute to shaping the future of CRM platforms. Be ready to share your ideas on optimising workflows and enhancing user experience, as well as how you would approach integrating CRM with other digital platforms.
✨Prepare Questions That Matter
Have insightful questions ready that show your interest in the role and the company. Ask about their current CRM challenges, how they measure success in this position, and what opportunities there are for innovation within the team.
