At a Glance
- Tasks: Lead transformative projects in Custody Operations, enhancing client experience through automation.
- Company: Join a dynamic team focused on innovation and collaboration.
- Benefits: Competitive salary, professional growth, and exposure to senior leadership.
- Other info: Opportunity to work with cutting-edge technology and develop your career.
- Why this job: Make a real impact by driving large-scale change in a fast-paced environment.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 60000 - 75000 £ per year.
Help shape the future of Custody by turning ideas into scalable outcomes.
Join a fast-paced, collaborative team focused on elevating client experience through disciplined delivery and intelligent automation.
You will work across process, and technology with visibility to senior leadership.
Bring your program leadership, problem-solving, and storytelling skills to deliver measurable impact.
As a Operations Automation Lead within the Custody team, you will lead and contribute to high-impact initiatives spanning functional process within Custody Operations.
You will manage x LOB programs with partners and stakeholders across Product, Operations, Technology, Risk and Controls, Compliance, Finance, and Business Management to enable strategic decision‑making and deliver operational automation and efficiency.
Together, we will identify and execute large‑scale transformation opportunities and strengthen governance, transparency, and risk management.
- Job Responsibilities
- Manage and execute complex, cross‑functional programs from initiation through delivery, ensuring scope, schedule, and budget adherence
- Build strong partnerships with stakeholders across product, operations, technology, finance, and business management; collaborate across global regions
- Oversee governance and documentation, including charters, exit plans, annual governance questionnaires, and materiality assessments
- Track technology trends and recommend strategic implementations for Custody and Securities Services
- Provide executive‑ready transparency through robust reporting and project governance; ensure timely delivery with strong risk mitigation
- Identify issues and facilitate resolution, escalating promptly when needed
- Manage process re‑engineering, process realignments, and location strategies to drive efficiency
- Analyse system infrastructure and process flows to identify productivity and efficiency opportunities
- Gather and document business requirements with operations and client‑facing teams; translate requirements for technology and product development
- Monitor, track, and report milestones and timelines; manage UAT and production deployment readiness
- Represent the team in senior program delivery forums; produce clear summaries and presentations for stakeholders
- Required Qualifications, Capabilities, and Skills
- Bachelor’s degree or equivalent experience
- Proven track record leading large change programs and implementing new business processes
- Experience independently managing complex projects with cross‑functional stakeholders, including senior leadership engagement
- Strong stakeholder management and communication skills; able to produce executive‑level materials and updates
- Solid understanding of the trade transaction lifecycle, cash management, and corporate actions
- Experience with intelligent automation and analytics tools (e. g., Alteryx, Tableau) and data skills in Python and SQL
- Strong analytical, problem‑solving, and issue‑resolution skills with disciplined execution in fast‑paced environments
- Experience in Custody, Securities Services or Middle Office functions
- Excellent meeting facilitation, presentation, and organizational skills; ability to manage multiple priorities
- Preferred Qualifications, Capabilities, and Skills
- Master’s degree or advanced study in a relevant field
- Experience implementing AI or blockchain‑enabled solutions in production environments
- Familiarity with governance artifacts such as charter maintenance, materiality assessments, exit plans, and governance questionnaires
- Advanced data science or automation proficiency (e. g., Alteryx, Tableau, Python, SQL) for scaling operational efficiencies
- Experience leading process re‑engineering and location strategy initiatives across global programs
- Exposure to senior‑level communications, presentations, and stakeholder management
- Custody product and process knowledge
- #J-18808-Ljbffr
Custody Operations Change and Transformation - Senior Project Manager employer: Jpmorgan Chase & Co.
JPMorgan Chase & Co. is an exceptional employer, offering a dynamic work environment in Bournemouth where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, inclusive team culture, and the opportunity to work with cutting-edge technology in a supportive atmosphere that values continuous improvement and engineering excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Custody Operations Change and Transformation - Senior Project Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Jpmorgan Chase & Co.. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Custody Operations Change and Transformation - Senior Project Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Jpmorgan Chase & Co..
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Jpmorgan Chase & Co.'s website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Jpmorgan Chase & Co.
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Jpmorgan Chase & Co..
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Jpmorgan Chase & Co. will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Jpmorgan Chase & Co. employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
